Coffee with Craig and James

We dig into the trends and analysis from the recently released 2024 Channel Futures MSP 501 report with Ingram Micro VP of services Paul Hager and Omdia's Devan Adams, who authored the report.

IBM just rolled out its first partner program specifically designed for managed service providers. That makes it a great time for Craig and James to catch up with IBM Ecosystem GM Kate Woolley to get not only the full scoop on the new program, but also the channel's AI opportunities with the company...

Low-Earth orbit satellite internet is becoming increasingly popular not only as a backup to fiber and other connectivity technology, but improvements in latency are making it the right option for some businesses, particularly in rural areas. Further consider that the future is bright for LEO satelli...

James is back from his trip to the Telarus Partner Summit in Nashville, Tennessee. So it only makes sense that this edition of the Channel Futures podcast, Coffee with Craig and James, features a couple of highlights from the event: James' interviews with Telarus' chief marketing officer and the CEO...

In this episode of the Channel Futures podcast, Craig and James sit down with Fred Voccola, the outspoken CEO of Kaseya, the IT management software giant. The guys learn all about the success of the recently launched Kaseya 365 subscription service for MSPs and get some advice for managed service pr...

What does the future hold for channel partners who find themselves in a state of flux following Broadcom's acquisition of VMware? Craig and James welcome industry experts from Telarus and MSP KeyStone Solutions to offer their guidance. Plus, a preview of the 2024 MSP 501 list, some big industry-even...

Nerdio CEO Vadim Vladimirskiy joins Craig and James to talk desktop as a service and the direction his company is headed this year.

In this episode of the Channel Futures podcast, we talk to Channel Acuity's Cary Tengler and Onward Communications' Tricia Ward about the ramifications of ScanSource's announcement that it will start a customer-facing agency that works alongside Intelisys, its tech services distributor business.

The guys welcome esteemed channel analyst, Jay McBain of Canalys, now a colleague of Craig and James, to the podcast. He offers a great take on artificial intelligence in the channel, Broadcom's acquisition of VMware, and previews some of his many sessions at the upcoming Channel Partners Conference...

The latest Channel Futures podcast takes a deep dive into what you need to know for this year's MSP 501, the largest and most comprehensive survey of managed service providers worldwide. Debbie Kane with the Omdia Channel Research & Consulting Practice joins Craig and James to discuss reasons for ap...

The Channel Futures podcast welcomes Amy Bailey and Kathryn Rose of the Channel Marketing Association. Plus, the latest editions to the Channel Partners Conference & Expo agenda. And the guys play a game of Family Feud. There's actually a tie-in! Go here to take the Channel Marketing Association's s...

Craig and James sit down with Opkalla's Keith Hawley to learn more about the channel partner's business model, how to talk with customers about artificial intelligence, and much more. Plus, we preview some big changes to the upcoming Channel Partners Conference & Expo, March 11-14, in Las Vegas.

The Channel Futures podcast wraps the year with a look back at the biggest stories in 2023 as well as the most memorable moments from Coffee with Craig and James from the past 12 months. The guys also welcome Steven Karachinsky, CEO of Ziro, a company that truly defines "channel convergence" in the ...

Bridgepointe Technologies is doing things a little differently in the channel, the company's co-founders told Channel Futures at this month's Bridgepointe Tech Summit. Bridgepointe has been growing both organically and through acquisition. In fact, at this fall's Bridgepointe Tech Summit, attendance...

Parents often are flattered when a child follows in their footsteps. But it doesn't happen very often in the channel. That's why ZLH Enterprises is such an interesting case study. Craig and James caught up with Zina Hassel, CEO of ZLH Enterprises, and daughter Jodi, vice president at the technology ...

The most successful partner businesses don't get there by accident. A dedication to proven channel partner strategies helped them become the companies they are today. Channel Futures, its parent company, Informa Tech, and research arm Omdia, have a new, first-of-its-kind service available to the ent...

When software-defined wide area networking broke onto the technology scene in the late 2000s, and a number of years later in the channel, few knew how much it would change the network landscape. It has gone on to become one of the industry's most preeminent technologies and a staple in channel partn...

In this edition of the Coffee with Craig and James podcast, we get the inside scoop from the guys at techology advisor ARG. ARG chief revenue officer Mike Shonholz and chief engagement officer Steve Kopp have seen a lot in their years of experience in the industry. That background has been key to pu...

Craig Schlagbaum might very well be, as James puts it, the "O.G." of the channel. As senior vice president at Comcast Business/Masergy, he's one of the longest tenured channel executives. You could almost say he "grew up" in the channel. So we thought it would be great to pick his brain on topics ra...

The Channel Futures podcast duo is back after a brief hiatus due to travel, and they're welcoming Palo Alto Networks into the coffee house. Channel leader Tom Evans joins the conversation to discuss the latest cybersecurity threats, updates for Palo Alto partners and predictions for the future. Crai...