Len DiCostanzo

Len DiCostanzo

CEO - MSP Toolkit
Len DiCostanzo has been a mainstay of the global IT channel and is a sought-after consultant and speaker. For decades, he has been providing thought leadership and best practice guidance for senior leaders who want to understand the channel’s roots and its future. DiCostanzo consults and collaborates with leading and emerging channel vendors, as well as managed service providers (MSPs) and other IT Service Providers who want to accelerate growth and better serve clients and partners. He has worked with thousands of MSPs to build and grow their business with a focus on service catalog development, pricing and bundling, service delivery and go-to-market strategy development and execution. His recent work has focused on consulting with a portfolio of SaaS and cybersecurity vendors and distributors to boost partner sales and retention through strategic programs, sales and resource development, marketing and lead generation, and community building. Len has consulted with and led the buildout and execution of Partner Programs and alternate sales channels for top channel vendors including Kaseya, ConnectWise, LogMeIn / LastPass, Coro. Formstack and others. DiCostanzo’s deep industry experience includes leadership roles at Accordo, Datto, Autotask, and a leading MSP he founded. He served as Accordo’s SVP of Product Management and Business Development leading the development and launch of Cloud Optimizer, the first SaaS management platforms for MSPs. Prior to that, he was SVP of Channel Development at Datto, joining them after the merger with Autotask. At Autotask, DiCostanzo held key executive leadership and management roles, helping to grow the organization’s global partner community to 9,000+ strong while building strategic alliances and integrations with top and emerging channel vendors. As a multi award winning channel chief, Len built programs establishing the company as a respected thought leader in the global MSP community, contributing to overall growth from an $8 million recurring revenue business to $100+ million, and being acquired twice by Vista Equity Partners. He helped Kaseya build its global MSP community before that. DiCostanzo knows what motivates MSPs, and other channel partners and what makes for good partner-vendor relationships. He was founder and CEO of a business technology consulting firm which delivered custom applications, ERP implementations and business technology infrastructure solutions to SMBs and enterprise customers. DiCostanzo was an early adopter of the managed services business model which attracted a leading publicly held company to acquire his business in 2002. He is a graduate of Brown University where he earned a Bachelor of Science degree in Computer Science.