In this episode of the All Things MSP Podcast, Justin Esgar and Eric Anthony go head-to-head on one of the biggest debates in managed IT services: Best of Breed tools vs. Single Pane of Glass platforms.
Justin breaks down why integration is everything in his MSP and how trying to force third-party tools to play nice can cost more than it saves. Meanwhile, Eric shares real-world insights from the days of GFI MAX, SolarWinds, and N-able - where MSPs had to choose between deep customization and ease-of-use.
Whether you're running a five-person shop or scaling into compliance-heavy verticals, this episode helps you rethink your stack, reduce alert noise, and optimize your toolchain for efficiency, visibility, and client needs.
👉 You’ll walk away with a better understanding of when it makes sense to compromise on features for the sake of integration—and when “good enough” can cost your techs time and your MSP money.
Tune in for practical takeaways, memorable rants, and a no-BS breakdown of what today’s MSPs actually need in their stack.
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