All Things MSP
Join hosts Justin Esgar and Eric Anthony as they discuss weekly the many facets of the IT services business and have some fun along the way. There will also be a steady flow of guests to provide their unique insights into the topic of the week.
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Mastering the Art of the MSP Price: Pricing Models Explained | EP148
In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony dive deep into one of the most debated topics in the IT channel: MSP Pricing Models . Whether you are just starting out or looking to scale a mature practice, how you package and price your services dictates your prof...
How to Build a Predictable MSP Sales Pipeline with Ryan Renzella | EP147
In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony sit down with Ryan Renzella, Director of Business Development at Machado, to tackle one of the most challenging aspects of running a Managed Service Provider: Sales. Specifically, we dive deep into "Top of Funnel" sal...
Inside the Cyber Detective’s Notebook with Adam Pilton | EP 146
In this episode of the All Things MSP Podcast, hosts Justin Esgar and Eric Anthony sit down with Adam Pilton, Cybersecurity Advisor at Heimdal Security. Adam brings a unique perspective to the channel, having spent 15 years in law enforcement and serving as a Detective Sergeant leading Covert Operat...
2026 MSP Resolutions: How to Buy Back Your Time and Scale
Welcome back to the first episode of 2026! After a holiday break involving virtual doctor visits and family time, hosts Justin Esgar and Eric Anthony are back to kick off the new year. While many people focus on personal resolutions like hitting the gym, this episode dives deep into professional res...
Blackpoint Cyber & Pia: Modernizing MSP Security and Operations at IT Nation | EP144
In this episode of the All Things MSP podcast, we are coming to you live from the floor of IT Nation Connect. We sit down with two industry leaders to discuss the evolving landscape of managed services, security, and automation. First, Eric Anthony speaks with Mike Estep from Blackpoint Cyber. Mike ...
Pax8 Leaders Talk Managed Intelligence and IT Nation memories with Urvish Badiani & Rob Rae | EP143
In this episode of the All Things MSP podcast, recorded live on-site at IT Nation Connect 2025, hosts Justin Esgar and Eric Anthony sit down with two pivotal figures from Pax8 to discuss the evolving landscape of the Managed Service Provider industry. First, we are joined by Urvish Badiani, VP of Sa...
Moovila & CyberFOX: Autonomy in Projects and Security Ecosystems - IT Nation Connect | EP 142
In this episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony are live on location at IT Nation Connect 2025, bringing you conversations with the movers and shakers of the managed services world. This week features a powerhouse double-header that addresses two of the most critic...
IT Nation Special: Top-Down Cybersecurity Sales & AI as Abundant Interns | EP 141
In this special double-feature episode recorded live at IT Nation Connect in Orlando, we dive into two critical strategies for modern MSPs: rethinking how you sell cybersecurity and redefining how you use AI. First, host Justin Esgar sits down with Adam Anderson, CEO of Threat Captain. Adam challeng...
Off Menu: MSP Edition – Building the Ultimate IT Business Meal - Happy Thanksgiving | EP140
Welcome to a very special, slightly hungry, and arguably chaotic episode of the All Things MSP podcast! This week, Justin Esgar and Eric Anthony go solo to bring you a crossover event nobody asked for but everyone needs: Off Menu: MSP Edition. Inspired by the hit podcast with Ed Gamble and James Aca...
Growth Lessons from the Edge of Your Comfort Zone with Justin Esgar | EP139
Welcome to a special episode of the All Things MSP podcast! This is a live recording of host Justin Esgar's presentation, "Scared? Do it Anyway! Growth Lessons from the Edge of your Comfort Zone," delivered at IT Nation Connect Global. Justin challenges the conventional wisdom of waiting until you’r...
Uncomfortable Growth: Why MSPs Must Take Small Steps to Scale | EP138
This week on the All Things MSP podcast, hosts Justin Esgar and Eric Anthony dive deep into the essential, yet often uncomfortable, topic of getting yourself out there to grow your Managed Service Provider business. Following their time at IT Nation, Justin shares the tactics he uses to secure speak...
Right-of-Boom: Trevor Hardy's Guide to communication during an client Incident | EP137
In this critical episode, Hosts Justin Esgar and Eric Anthony sit down with Trevor Hardy, the "Cyber Cowboy," Founder and Head Nerd of NEXTGen Tech LLC, to dive deep into a topic often overlooked in the heat of a crisis: client communication during an IT incident. Trevor introduces his powerful conc...
Don't Finger Point! MSP Response & Vendor Downtime After the AWS Disaster | EP136
Welcome to the All Things MSP Podcast, Episode 136! In this episode, Justin Esgar (Owner/CEO of Virtua Computers) and producer Eric Anthony dissect a major event that shook the tech world this past week: the massive Amazon AWS/DNS failure. The hosts analyze the outage, discussing the resul...
TRUST BUT VERIFY: The MSP Lesson on Documentation, API Keys, and Auditing | EP135
This week, hosts Justin Esgar and Eric Anthony pull back the curtain on a recent crisis within Justin's company that highlights a universal MSP challenge: the dangerous intersection of trust, poor documentation, and automated billing. Justin shares a raw, real-time story about discovering that custo...
MSPs: Stop Overthinking and Start Creating Content! | EP134
Welcome to Episode 134 of the All Things MSP Podcast with hosts Justin Esgar and Eric Anthony! This week, Justin and Eric dive straight into the rapidly evolving world of AI video generation, specifically the viral new tool, Sora. They kick off the episode by sharing their own hilarious and slightly...
Maximize Your MSP's Sale Price: Expert Advice on Valuation and Exit Strategy | EP133
In this must-watch episode of the All Things MSP podcast, hosts Justin Esgar and Eric Anthony sit down with industry veterans Amy Babinchak and Rayanne Buchianico to break down the complex process of selling your Managed Service Provider (MSP) business. They dive deep into the preparation required t...
From Pane to Platform: Minimizing Tool Switching by Leveraging a Single Platform with Syncro | EP132
What if the secret to scaling your MSP was hiding in your stack? In this episode of All Things MSP, Justin Esgar and Eric Anthony are joined by Kristen Costagliola, CTO of Syncro, to explore how consolidation and automation are reshaping the future of Managed IT Services. Kristen pulls back the curt...
What Great MSPs Know About Building Teams with Dave Cava | EP131
What if the biggest thing holding back your MSP is your hiring process? In this episode of All Things MSP, we sit down with Dave Cava, former MSP owner and founder of PeopleSharp, to uncover why most IT service providers struggle with recruiting, when to outsource hiring, and how to build a dream te...
To Host or Not to Host: Where should your client's applications and services live! | EP130
Is hosting your own servers as an MSP still worth it in 2025? In this episode of All Things MSP, Justin Esgar and Eric Anthony tackle one of the most polarizing topics in the IT services world: whether managed service providers should still host their own on-premise servers for client workloads like...
Getting Your House in (Financial) Order AND Helping Clients With Theirs | EP129
In this episode of All Things MSP, Kevin Lancaster—CEO of BetterTracker and founder of ID Agent—joins Justin and Eric to reveal how MSPs are hemorrhaging money through tech sprawl and unused subscriptions. Learn how BetterTracker is changing the game by giving MSPs deep visibility into their expense...