Sick Days, Vacations, & MSP Life: Getting Back on Track | EP103

[00:00:08] Yeah, things have been weird, man. This week has been a weird week. I was in LA for work last week. I got sick while I was in LA. I come home. I was sick through the weekend. Michelle has left to go to Singapore for 10 days. Yeah.

[00:00:28] And so my schedule is completely thrown off as well as like, I kind of feel like I'm in a different timeline. Like I'm in the wrong timeline. You know what I mean? Like I legit questioned the fact that like nobody was responding to my emails or my like text messages for the last couple of days, like in a normal timeframe.

[00:00:56] To the point where like, I legit had to call a friend and I said to him, I go, did I die on the plane back from California? And I'm living some sort of like sixth sense. Like I'm still here, but not really here thing. Or is this just been a really weird week? And the other thing is like, not to downplay it, but like my team has been handling the work really, really well. So like I haven't actually been barred with like tickets or client issues like I normally am.

[00:01:24] And it's not like a time of the year where a lot of people are away. So I was just, I'm just so confused and I'm so tired. So like, I'm just so confused by like everything that's going on. I don't know where I am right now.

[00:01:40] Well, and I had a feeling like something was up because I thought for sure that the minute I got back from my two week vacation, that you would be texting me. And I hadn't heard, I haven't heard from you for a whole week until today.

[00:01:58] Yeah. And, but I've also like, I've been sick since we got back. Luckily I was not sick on the cruise. And so I haven't reached out to you because I've been sick, but I want to go back to the time thing for a minute because it is a weird, like I was gone for two weeks. Yeah. Two whole weeks on a cruise. I don't think I feel like I was gone for more than a weekend.

[00:02:28] Oh, really? Yeah. It's so weird, dude. We did a lot of stuff and it was really busy. And I think that has something to do with it because my idea of a vacation is put me on the side of a mountain in a cabin or something and just let me chill for a while. Yeah. And so going on a cruise and having all these activities, I mean, cause what we were in Aruba, Columbia, Panama, Costa Rica, and Jamaica. Yeah.

[00:02:55] And we had shore excursions everywhere and it was great. I actually got to catch up with Sean Walsh in Aruba. Oh, nice. From the pumpkin plant. He and his wife and Amy and I went out. They took us to a- Were they just hanging out there or does he just like live there now? No, they have a place there. They have a place there. They spend a lot of time there. And he took us to a restaurant. Amongst the Divi Divi trees?

[00:03:20] Yes. Yes, absolutely. And they took us to a restaurant called Zee Rover, which if you're not familiar, Aruba is a Dutch, well, was a Dutch colony. It's a self-sustaining country now that still falls under the kingdom of the Netherlands. I don't know exactly how that works. But the point is they speak Dutch. Do you know what Zee Rover means in Dutch? I have no idea. I barely speak English, let alone Dutch.

[00:03:49] It's a Dutch word. It means pirate. So it was completely on brand for us to go there for dinner. And it was great. They were pulling fish right out of the ocean and that's what they serve. Like if they catch two kinds of fish that day, you have two choices. If they only catch one, you have one choice. You're going to have red fish or blue fish. That's it. It was amazing though. I think it was Mahi Mahi that night, but absolutely amazing. But yeah, I completely can relate to the whole time thing.

[00:04:19] I haven't been to Aruba since I was like, I don't know, 11 years old. And I mean, I love, I love that place. The, the, the divi divi tree for those who don't know, the thing about the divi divi trees is they all point the same direction. So if you're ever lost on the Island of Aruba, just look at the divi divi trees and they're pointing, I think South, right? Like all towards the base of the islands. You can just follow them so you can get somewhere. It's some direction. I forget exactly which.

[00:04:47] Yeah. I don't remember either, but it's because the wind is always blowing in that direction. Right. And what was weird to me, cause I didn't know this before going there. Cause this was my first time there is that it is truly a desert Island. Like it's a desert. Yeah. There's nothing type of feeling. And that's the terrain and everything else.

[00:05:06] And it's so different from the tropical islands, like, you know, Jamaica and Cuba and all of those places that it is a very interesting place to go. And I guess the, the big attraction is the temperature never changes that much. No. And so it's very constant and it's, even though it's warm, it doesn't feel that way because of the wind.

[00:05:32] Because of the wind. Yeah. It's a great, it's a great little, I think that's even their, isn't there like their title is like a great little Island or something like that. Something like that. Yeah. I think that effect. Yeah. Well, I'm glad you had a good time. I, yeah, I don't know about this timeline thing. I'm, I'm, I'm still trying to like navigate through it. I'm hoping that maybe with the weekend coming up that things will snap back into reality for next week. I mean, the thing is that like Michelle's still gone for another, almost an entire week.

[00:06:01] And then as soon as she comes home, I have to go back out to Florida for work. So like it will have like, by the time our trips are done, it will legit have been three and a half weeks since Michelle and I have been in like the same room. Like at any given time, you know what I mean? It's really weird.

[00:06:20] And with her being in Singapore, being 14 hours ahead, like it's like, she's going to bed when like we're getting to work and like we go to bed and she's like first waking up and stuff like that. It's just, it's a very weird thing. It's actually a lot better than like when she goes to like London because the six hour time difference is like, it's really hard to time to lock that down to get like, you know, especially when the kids want to say good night. Yeah.

[00:06:47] Yeah. I don't know, man. And then today someone started talking to me about that movie Interstellar. I know, you know that in the movie Interstellar, the soundtrack is different than the movie. There's two songs on the soundtrack that are not in the movie because apparently whilst they were in the movie, they cause people to like uncontrollably weep. Like that's how powerful the song is.

[00:07:11] Like it just brings on this and like, you know, you listen to music when you're like, you know, you're like that study time music. You listen to like the, the, the soundtrack from like Tron or like the social network. Sometimes Interstellar comes on and you're like working. And you're like, I'm going to bank through these tickets and you're like, well, I got it. I got it. It's because you're listening to that song that's on the Interstellar soundtrack. And by the way, if you're listening to this podcast and it's your first time listening to this podcast, we do actually talk about MSP stuff.

[00:07:41] Sometimes. Been an ear and an ear and an ear. Helped makes it easier for MSPs to deliver exceptional IT support. With on-demand services and a network of reliable technicians, Helped helps you expand your service offerings without adding overhead. Fast, flexible, and built for MSPs.

[00:08:08] Visit atmsp.link forward slash helped and see how they can help your business thrive. What's up, everybody? Welcome to the All Things MSP Podcast. I'm your host, Justin Escar. With me always is my good friend and podcast producer extraordinaire, Mr. Eric Anthony. I almost forgot how to do the intro. It's been a while. Well, you know, when you get into, we're going to get into habits a little bit later. But like when you get into a habit and then you break it for like two weeks, even two weeks, you're just like, I'm throwing off. But here's a habit that we've been trying to get better at.

[00:08:37] It's from the group. Christian Jackson writes, which ARM and PSA would fit my needs? I currently use Zoho for free and wrote my own sync tool that automates PAX 8 MS billing into zero. So maybe I don't need a PSA and ConnectWise control for unlimited endpoints at, I think that's 400 pounds PA. I guess that's per. Per annum. So per year.

[00:09:07] Oh, per year. Thank you. Which sounds about right. Yep. I'm small but growing. Only myself need access to the above at the moment. Hope to grow bigger. But here's the need. I have a new client that will commit to a longer term if I can throw in patch management, ticketing, remote control to their internal IT team. Is there a product that one, won't break the bank? Maybe so and so or so and so. I'm not going to name names. ConnectWise can't give me easy answers. And PAX 8 promotes these other two.

[00:09:35] And two, can be used by me, provide me better ticketing, and can be shared with my MSP client. I guess by shared I mean I have everything and they have a department that their staff wants access to but not all the devices I support, i.e. other customers. Okay. So let's break this down.

[00:09:56] But you're looking for a tool, Christian, that won't break your bank and you can give the other – you can give your customer access to their tickets with is what I think I'm reading here within the system. I don't know if Zoho does that or not. But like my take – and I did comment on this post earlier today, Eric, and I wrote like don't spend the money if you don't need to because if you're going to – I wouldn't spend the money on buying a new tool just to get a customer, right?

[00:10:26] Because you can lose that customer quickly. You don't know when they're going to go. So if the customer wants access to ticketing and you're already in a platform, there's got to be a way to let that customer access those tickets. Most ticketing platforms, even Zoho I would assume, have the ability for clients to have access to their own tickets from within the platform. I know Halo does. I know Zendesk did.

[00:10:54] I'm sure ConnectWise does as well. But I wouldn't like – I would never think about adding more to my own stack because of requirements from the customer short of like insurance or privacy concerns. Yeah. I mean not unless it's strategic, right? I think there is something to be said here for if this is the first of many, right?

[00:11:22] Because I think what he's looking at here and obviously I can't speak for sure, but it looks to me like this is kind of going to be a co-managed arrangement. And I think the decision you have to make is do I want to do co-managed IT? Because that is going to determine whether or not you want to invest in the tools to go after these types of clients, not just this one individual client. I 100% agree with you.

[00:11:50] Don't buy a tool just because one client needs it, especially if it's a client that you don't already have. You're buying it in the hopes of getting a client because especially in this case, if this is what you're doing, you're co-managing, they need access to their tickets. And by the way, there's a small difference between needing access like an end user needing access to their own tickets or an IT resource at the client needing access to all their users' tickets.

[00:12:20] Right. That is a difference in functionality that you just need to look into. But I don't think that's something that you buy now. I think it's something that you just make sure that if you get that client and you decide you're going to do co-managed for the long term, it's going to be part of your business strategy, that you add a PSA solution that has that co-managed ticket functionality. But again,

[00:12:47] I think to your point, Justin, most of them have that capability at this point. Yeah. And I mean, there is also like, I can counter, I can counter, counter my own statement, right? Like, cause I said like, don't, don't buy tools for tool sake. Don't buy tools for client sake, things like that. But if there is value in a different tool, like the difference between,

[00:13:13] I don't know enough about Zoho, but like if Zoho had, you know, one, two and three and Halo provides one, two, three, four, five, six and connect wise, you know, gives you one, two, three, four, five, six, seven, eight, nine. And the price difference is nominal between them. I mean, he's using Zoho free. So obviously there's going to be some price with the other two, but if there's enough ROI and you're not breaking the bank, like if Zoho is free and let's say Halo is

[00:13:41] a hundred dollars a month and connect wise is $105 a month. And again, I have no idea what the price is like, look at what that ROI is and can you actually use it and leverage to get back time to be able to get another customer as well. So like, don't do it because the customer wants it, do it because you're actually going to gain benefit in the long run if that's the path you want to take.

[00:14:07] But again, I still believe, you know, don't, don't do it out of the gate just for the sake of doing things. Um, yeah, strategy. It has to be part of the strategy. It has to be part of the strategy. So strategy, strategize the right way with all things MSP. Christian, thanks so much for, for posting in the group. If you have a, if you want to be from the group, check out facebook.com slash group slash all things MSP. Ask a smart enough question that Eric and I could probably answer and we'll pick it out one time randomly for, from the group.

[00:14:38] Simplify Microsoft 365 management with CoreView, the ultimate tool for MSPs from advanced reporting to enhanced security and license optimization. CoreView empowers you to manage your clients' environments effortlessly, save time, reduce costs and deliver superior service. Learn more at atmsp.link forward slash CoreView. So this week we're going to, Eric, I want to, I want to talk a little bit about habits, habit building and, and, and getting back into habits

[00:15:08] because, you know, you were just on vacation for two weeks and I was away and then I got sick and, you know, my skill, we were talking about this in the, in the pre-show that, you know, my life is a little turned upside down right now, a little fresh prints. Um, because, you know, like Michelle's away and I got to deal with the kids and like, we don't have our dogs right now because when Michelle's away, I can't handle them. So we get rid of them. So that throws like my normal morning schedule is completely thrown off to the point where like, normally my kids,

[00:15:38] go to school, I come downstairs, I bang out like 10, 15 minutes worth of work, check my email, get tickets under control, go work out for 20 minutes after walking the dogs and then take a shower, get my day started. I don't have my dogs, so I'm not walking the dogs. My kids get on the bus and like, because I was in LA, that threw off my schedule. Then I got sick. So I threw off my eating schedule. And now that I'm back, I just like, my kids go to bus and I just want to go back to bed.

[00:16:07] And so it has become actually Michelle yelled at me from Singapore to be like, go work out, go do your arm workout today. I was like, it's Friday bike day. She's like, yeah, but your legs hurt. So do arms. I was like, fine. Like I was doing really good. I was really proud of myself too, because I had been working out Monday to Friday every day since basically the second to last week in December. And then I got sick in, and I even worked out the first, like when I got to California,

[00:16:37] I worked out that Tuesday, I got sick that afternoon. So like, I couldn't muster the energy to get back into it. And I feel like this is a problem. We could take like a, you know, a broader view on this, but this is a problem that happens where, you know, it's, it's, it's very easy to start a habit. It's very hard to continue a habit. And it's even harder if something gets in

[00:17:01] the way of said habit to restart that habit. And, and I think that this is true, not just of, you know, working out or you're eating or whatever it is, but like work habits as well, like putting time in your calendar to do LinkedIn stuff. Like I was on LinkedIn every day for a month. I haven't touched LinkedIn in two weeks. I just can't, I can't look at that blue icon anymore. Like this is a

[00:17:29] problem that I think a lot of people experience and I kind of want to get into, and maybe we'll just, you know, this would be like a little bit of therapy for you and I like, you know, because you described your, what led you to fall off the wagon, right? Um, I was on vacation for two weeks, came back, immediately got sick with bronchitis. If you can't hear it still, uh, and this is a podcast, so it's mostly audible. So you should be able to figure it out. I use a,

[00:17:59] at least a decent enough microphone that you should be able to tell my normal voice from my ridiculously raspy voice right now, but it really, because it's, it's a combination of two weeks of having no schedule whatsoever. Right. Except for shore excursions. Um, I know, pity me. Um, I was gonna say, this is the world's smallest violin playing. I know, I know. Right. But then coming back and trying to jump right back into work,

[00:18:28] but being sick and not having the energy to follow what is usually a pretty rigorous schedule. I mean, you know, I typically get up at four 15 in the morning to start my day because I have a lot of crap to do. And you're partially a psychopath. Well, that, that too, that too. So what time have you been getting up since you've been back? Cause you're sick. I'm assuming you're getting up like, so, okay. So this, I actually have a bone to pick with you sort of cause you're the apple guy. Cause

[00:18:57] well, cause cause you're the apple guy. I swear. I turned off my alarm like multiple times this past week and it still went off at four 15 because you didn't turn off because you, cause when you change the health settings for the, for the alarm clock, it's a health clock, not clock clock. And you have to make sure you change and you say like, not there's like two buttons that says for this or like

[00:19:23] neck, like, like next or permanently or something like that. And the top button is the wrong one. You see that, and that's just not cool. Cause cause being woken up at four 15, especially on a morning where it's the first time you've actually slept through the night in three days. Your phone wants you to get back on your habits. I know that's true. That's what I pay it for. Exactly. Yeah. It's,

[00:19:49] it's tough. It's, it's like, I try to work. Like I said earlier, like Michelle yelled at me and I got my workout in, but like, it wasn't until almost nine when I actually went downstairs to like work out, which is somewhere in the hour, hour and a half later than I normally do. And yeah, it was after nine, which means the day had already started for work too. So like I was cheaping out on my team by, I mean, granted it was only a 10 minute workout, but like, that's not the way it's supposed to be.

[00:20:18] So it's, it is, it's, it's significantly easier to fall off the wagon for habits because it's not always your fault. So I want people to listen to that part again. It's not always your fault. It's not like, you know, you Eric or I got complacent and I was like, ah, I don't feel like doing it today. It's like legit, like something happened on our schedule. We both ended up getting sick,

[00:20:44] like something externally pushed us off the wagon. Right. And so number one is accepting that by saying, it's not my fault because that's a huge part of like the human psyche to realize that like, it's not your fault. It's okay. Cool. Now what do you do about it? And a lot of people would tell you to like, just jump right back into it. Like, oh, well, if you're not, if you're feeling better,

[00:21:12] just get back into it, get up and eat it. You can't do that. Especially like working out of, of, of all the things working at is like probably the hardest one because like, if you don't work out for two weeks, your body doesn't know like day one, you're, you're basically at ground zero again, like starting over and like your body doesn't know what to do. Like I legit did lunges like two days ago and my thighs are on fire for the last two days. Like

[00:21:42] I'm normally okay doing lunges. Right. But like, it's cause I didn't do it for so long. So much like trying to get your body to get back in it. You have to slow roll yourself back into it. So I also like to say to people like, Hey, you did it once. You can do it again. So like there's, there's, you got to bring like a lot of positivity around this in order for it to work.

[00:22:09] But it's one of those things where I think if you just try to like snap back into it, you'll fail harder than if you like slow roll into it. Yeah. Because you can't physically, especially when you're talking about being sick, you can't jump right back into all of it. Right. Now I think one of the things that has helped me

[00:22:32] this week is, I mean, literally, if you look at my calendar, my morning is scheduled out. Okay. It literally is scheduled from 4 30 AM all the way until 8 AM. Yeah. With stuff that most people would probably not normally schedule. Right. Um, you're like eating breakfast. Like I have a half an hour

[00:22:56] set aside for that. Now I did not jump back into doing everything. Right. Because I was not waking up at four 15. I was waking up because the alarm clock woke me up, but then I was telling it to shut up and I'd go back to sleep. But it does give me the framework still to tell me these are the things

[00:23:20] that I have time to do still, even though I'm waking up maybe at six or at seven, these are the things that I need to get done to get back on track. And I think what that's allowed me to do is slowly as I wake up earlier and earlier and get back on track, still have that framework in that structure to start working from. And I do, I think there's some value in having,

[00:23:50] what do I want to call it? Cause I don't have a name for it. Maybe call it an anchor habit for my morning routine. Right. And the anchor habit for my morning routine is, um, is my journaling is my Bible study and journaling. Right. And that is the thing that I try without fail to not miss

[00:24:13] because I know if I can do that, it's kind of like, um, the Navy seal, uh, who became an admiral who talked about making your bed as the first thing, if you make your bed first thing, you know, it means that you can accomplish all the other things during the day because you've accomplished one thing. I think it's very similar, uh, to that idea. And so if you have that anchor, uh, activity that you make sure you get done every day, it just sets you up for success

[00:24:41] for the rest of the day, even if you don't get all the other things done. I, I do love that ideal. And I, I know who you're talking about with the, the, the Navy admiral, like that, that what you're calling your anchor habit. Actually, that's really smart. I like that idea because even, even if it's something simple that like, you know, can't be affected by some of

[00:25:07] the other stuff, whether you get up late, you'll still do your journey. Like if you, if you didn't get up at four 15, you got up at five 15, but you still do your journaling and your Bible studies first, like boom, you've gotten that in and you're setting yourself up for the ability to be able to do other stuff during the day. I remember like, I was it two to two, three days ago, I woke up and I didn't work out at all and I'm home. It's not like I couldn't work out. I didn't work out at all.

[00:25:30] And I ended up like putzing the day away, like, because I didn't do the things I needed to do. Like I, I completely like reverted back to the way I was months ago. And so like, I was like, I can't even get my brain focused into doing things, which is why it was so important for me to like work out, especially today, like to get myself in the right mode because like, otherwise

[00:25:58] I would, I would be on this call right now and just be like, like, I don't know. Like it would just be one of those things. Um, the, uh, you have to be able to lock in on those things and

[00:26:18] use them to like propel yourself forward and trying to bring like the idealism of like these habits back. Even if you like worked out for five minutes, three minutes, wrote one page in your journal,

[00:26:41] whatever, like you need something. Like I said to my team yesterday that I, I apologize to my team on the huddle on our, on our daily huddle, just being like, I am in a weird brain space and I apologize, but I'm waiting for the thing I need to snap me back into reality. And it like, it took a phone

[00:27:08] call. I had to call a friend to be like, this is what I was talking about during the cold open, right? Like, am I, do I exist? Is this, is this, is this real? Is this the matrix? Like it took that phone call. I needed something. Cause it was so weird for me. Cause like, I was literally like, I was emailing people this week and I was like slacking people and I was texting people. I'm like, nobody was responding to me. And like, I really got, I legit got concerned that I was dead.

[00:27:33] Like, like I did not know what was going on. And so getting that workout in this morning has propelled me enough to be able to like tackle my work and focus in on my calls that I had to focus in on with my clients and like do the things I needed to do to move my business forward, which

[00:27:59] is where it's at. So like, number one, if you fall off, it's okay. Number two, most of the time, it's not your fault. And you have to recognize when and when it's not. And number three, it takes a lot to start an engine from cold. Yes. And people, that's people forget that. And that's where I think that anchor habit helps. And I, I don't

[00:28:26] know, I'm going to, I'm going to see how that fits in my overall concept of, of time management, but it's, it gives you that single point of focus early in the day. It has to be early in the day to give you focus for the rest of the day. And that is almost like starting that engine from cold, right? You have to turn the engine over that first time to get it running for the rest of the day.

[00:28:55] And sometimes that's the hardest piece. To stay with this car analogy, right? Like sometimes you need AAA to give you a boost. Sometimes you need a friend to give you a boost. Sometimes you need to call someone. Sometimes you need, uh, uh, you know, uh, uh, uh, uh, a spouse or a significant other or a loved one or whatever to

[00:29:19] call just, and that's what I needed yesterday when I, when I talked to my friend, like I needed something to, to get me through this funk. Right. Yeah. Well, and that's especially true in the small business owner realm, right? We're so frequently on our own kind of at the top and so

[00:29:46] focused on our own business that we allow these types of things to creep in. And we don't always have that person that we can call. So one of the things that I definitely recommend is have those people that you can call. Um, there are plenty of people in this industry who will be that kind of buddy for you. I mean, I know that you and I would do that for each other, right? Of course,

[00:30:11] for sure. Um, I, we've done that on occasion and, um, this industry is made up of, of lots of people like that who are more than willing to take a phone call, take it in all confidence and help you get over whatever that funk is that you're in. Yeah. Yeah. You definitely need that. Like you need that. I mean, we tend to believe we're all, and I've said this before on the show, like we,

[00:30:41] we tend to all believe that we're on an island all alone. But like the reality is all of our islands are like right next to one another, you know what I mean? And we're all connected by bridges. Like, yeah, you might be on an island on your own most of the time because it's your business and it's your company and your whatever. But the truth of the matter is like

[00:31:06] facebook.com slash group slash all things MSPs got 6,500 other MSPs in it. They're not all on like one landmass and you're alone on this little island. Like they're all also on their own little islands, but they're all right next to yours with like a little footbridge, you know? Yeah. And you know, some may be bigger islands, some may be smaller islands, but there are lots of other people out there who have the exact same island that you have,

[00:31:34] uh, and can really relate to what's going on and can help you, uh, get through whatever you're experiencing at the time. Yeah. So if you're, if you feel like you're falling off of your habits, like know that you're not alone people, this, this is a completely human thing that we have been trying to perfect for millennia. You know, I'm assuming, I'm assuming some cave people one day, you know,

[00:32:03] they were like, uh, habit, habit one, go find berries. And when, one day, like one of the cute people were like, I don't want to do that today. No, no berries for me. And they were like, come on, Joseph, go get berry. And then they were like, no, no, no, no berry. And then like the next day people were like, Oh, I guess we don't get berries anymore. Like I'm assuming that's how it run. But this is all playing out lifetime in my brain, by the way. Oh, well, I think we know why both of us

[00:32:34] fell off the wagon this week. This is what happens when you get a head cold. Yeah. See, if you really want to see what's going on, check out youtube.com slash at all things MSP and watch how Eric and I have been alternating who's on mute as we both cough up a lung because we're both sick, even though we are not interacting with one another, we both just happen to have something by the way. And laughing makes it even worse,

[00:33:04] makes it so much harder. And I lost my cough drops, which has been treacherous. Um, so many people I know I've been getting sick. It's really bad, but it's, it's, it's easy to fall off. It is easy to get back on. If you just do it slowly, sometimes you need a friend. You just have

[00:33:25] to recognize what you yourself need and you can get back into those habits and setting yourself those habits. Doing that anchor habit, as Eric said, will allow you to keep the needle down, keep the engine running, be able to move your business. And you know what? Take it easy. Like if you didn't close 17 new pieces of business this week or like put out a thousand LinkedIn posts, like it's okay.

[00:33:56] It's relax, Gary V. It's okay. Like we don't need to like do, you can get away with three or one. As long as you do something, get yourself going, do one, then do two, then do three. As my mom likes to say, Rome wasn't built in a day. I love your mom. Check us out. Facebook.com slash group

[00:34:21] session. All things MSP for all of the, what's happening. Watch us. Like I said earlier, but check it out. YouTube.com slash at all things MSP. Follow us on all of your favorite podcasting tools. Uh, leave a review, subscribe and like help Eric pay for better medical insurance, I guess. I don't know. No, no. I, Hey, uh, I I'm on antibiotics. I'll be fine for next week.

[00:34:44] Uh, well, this'll come out, uh, about the time I'm in Chicago. Uh, but yeah, no, we're fine. We're just, uh, still sounding bad. I like it. I like gravelly, Eric. Eric. If you like gravelly, Eric voice, I should always have. Yeah. If you, if you like gravelly, Eric, leave us a review and let us know. Anything else you want to say before we leave?

[00:35:10] Uh, just, uh, thank everybody for, uh, you know, kind of staying with us and, uh, you know, we've, this will be episode 103, I think. So if you haven't checked out episode 100, uh, definitely go back and do that. Some fun, uh, outtakes from that. And, and just some of the different things that we've done over the last, uh, two years of doing this show. And, uh, it's amazing that two people

[00:35:39] like us have been able to do a podcast every single week for two stinking years. What's more amazing is I know people who listen to every episode for two years, so we appreciate you, but for now that's sicko, Eric, I'm sicko, Justin. Bye. Thank you for listening or watching the all things MSP podcast. If you liked this episode,

[00:36:06] go ahead and give us a thumbs up, hit that like button and consider subscribing to catch all our weekly episodes. And from your host extraordinaire, Justin Eskar and myself, Eric Anthony, your humble producer and all things MSP founder. Thank you very much for spending your time with us. If you were not aware, all things MSP started as a Facebook group and now supports over 6,000 members. We also have a LinkedIn page for those of you who don't do Facebook and make sure

[00:36:33] to check out our YouTube channel for even more content. A special thank you to our elite sponsor core view, helping you manage your Microsoft 365 tenants instead of them managing you. Thank you to our premier sponsors, easy D mark helped goes into move bot and super ops. And thank you to the rest of our sponsors without sponsors. We could not do what we do for the MSP community. Please consider

[00:36:59] checking them out. The all things MSP podcast is a biz pal LLC production. The views and opinions of the hosts and guests are their own and do not reflect the thoughts and opinions of any employer, vendor sponsor, or random taxi driver in the Metro DC area. Be sure to join us next week for another exciting episode.