Small MSPs Are Still VERY Relevant | EP79
All Things MSPSeptember 24, 2024
79
00:27:0261.89 MB

Small MSPs Are Still VERY Relevant | EP79

In this episode of the All Things MSP Podcast, Justin Esgar and Eric Anthony explore the ongoing debate of whether larger managed service providers (MSPs) truly hold an advantage over smaller MSPs, especially as we approach 2025. With a rapidly evolving IT services landscape, they dive into why smaller MSPs remain not only relevant but essential for SMB clients.
They highlight key growth opportunities for smaller firms, emphasizing the unique strengths that smaller MSPs can leverage to stay competitive. From tailoring services to niche markets to maintaining a more agile business model, Justin and Eric explain how staying relevant doesn’t always mean scaling up. In fact, as larger MSPs pivot to serve medium to enterprise-level clients, smaller businesses are finding a gap that only smaller, nimble MSPs can fill.
Listeners will also discover practical advice for optimizing service offerings, increasing profitability without scaling up, and staying up-to-date with industry trends. Whether you’re a one-person operation or running a growing team, this episode provides insight into maintaining a profitable, sustainable MSP business that fits your personal goals.
Tune in to hear why being small can be your biggest advantage in the MSP world!

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[00:00:06] [SPEAKER_00]: DING BING!

[00:00:08] [SPEAKER_00]: You ever see a peat hole? I can't do this joke justice, but peat homes does this amazing

[00:00:13] [SPEAKER_00]: joke where he goes, do you realize that it was somebody's job? Like it was a person,

[00:00:19] [SPEAKER_00]: it was a human being whose job it was to walk into a sound booth one day and go,

[00:00:26] [SPEAKER_00]: yeah, everything good?

[00:00:29] [SPEAKER_00]: Fine!

[00:00:33] [SPEAKER_00]: And he doesn't want to see him do it and if you're watching it, YouTube.com, I'm

[00:00:37] [SPEAKER_00]: actually adding all things as if you were watching me trying to do it, but I don't

[00:00:39] [SPEAKER_00]: only leave too much of that air, but like the way he's sitting there in the booth

[00:00:43] [SPEAKER_00]: and he's not talking, he just keeps doing like the one, like the finger,

[00:00:47] [SPEAKER_00]: everything okay, like the thumbs up finger thing, he's like,

[00:00:52] [SPEAKER_00]: yeah, japan! Like it's just really funny to think, like he the joke is so real

[00:00:58] [SPEAKER_00]: if you haven't seen it check out my I love Peter on T-Sophony.

[00:01:02] [SPEAKER_00]: Like how do I get that job? Be funnier, Ben and Aaron Eron Eron Eron Eron Eron Eron Eron

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[00:01:44] [SPEAKER_00]: What's everybody, welcome to the All Things MSP podcast. I am still just in S.G.R.

[00:01:48] [SPEAKER_00]: and that is still Eric Anthony and we are still here.

[00:01:53] [SPEAKER_01]: Yes, because we are making the most of this Friday afternoon and recording two podcasts in

[00:01:59] [SPEAKER_01]: a row so that we have enough to make sure that every week you have a podcast to listen to.

[00:02:05] [SPEAKER_01]: We are up to I think in terms of posted, obviously we're recording ahead. Posted,

[00:02:11] [SPEAKER_01]: we've done 76 weeks in a row Justin.

[00:02:15] [SPEAKER_00]: Let's longer than, I don't know, insert random stupid joke here.

[00:02:22] [SPEAKER_00]: You can't be off guard with that one but I have been noticing a lot in the

[00:02:33] [SPEAKER_00]: All Things MSP Facebook group, Facebook.com, such groups, such all things MSP.

[00:02:38] [SPEAKER_00]: I'm seeing an uptick in people who are looking for jobs and I think that is

[00:02:48] [SPEAKER_00]: wonderful in a weird way. As I'm saying, I don't mean it's a wonderful

[00:02:53] [SPEAKER_00]: that you're unemployed, whoever it is. I think it's wonderful that you're coming to the community

[00:02:58] [SPEAKER_00]: and asking the right people because this is the great thing about our Facebook group.

[00:03:05] [SPEAKER_00]: There's almost 6,000 members at the time of this recording in there and

[00:03:11] [SPEAKER_00]: if you need help with something, whether it's with your own team or hiring or looking for

[00:03:17] [SPEAKER_00]: job or problems with vendors, that's what the group is for. We want you to be there and

[00:03:21] [SPEAKER_00]: I want you to interact with the group. Even if you're not sure and I know there's a

[00:03:24] [SPEAKER_00]: look, I know Facebook.com is a cesspool in general and there's a lot of groups like my Facebook

[00:03:30] [SPEAKER_00]: feed is mostly all things MSP and three other MSP groups because I just need ideas.

[00:03:35] [SPEAKER_00]: Apple HomeKit, Unify and once in a while my mother-in-law posting

[00:03:40] [SPEAKER_00]: to a very random like what was around and when you were a kid that's not around now

[00:03:45] [SPEAKER_00]: and she's like, father beings for dinner or something bullshit, whatever.

[00:03:49] [SPEAKER_00]: Like, but check the group out. Hopefully you're in it because you're hearing us and knowing

[00:03:55] [SPEAKER_00]: about the show. But if you're catching a link to this show from another one of our sources

[00:04:00] [SPEAKER_00]: whether that's Instagram or LinkedIn, do head over to Facebook.com, say a group, say all things

[00:04:05] [SPEAKER_00]: join the group, see what's happening and help one another. We want to really foster that

[00:04:10] [SPEAKER_00]: community and I think that's a very important part. So I'm not having the people are getting fired

[00:04:15] [SPEAKER_00]: but I am having the people are asking for potential updates. And I think there's a couple of

[00:04:22] [SPEAKER_01]: things I want to say about this. Number one is people frequently ask if it's okay to post something

[00:04:27] [SPEAKER_01]: like that. Yes, 100% if you are looking for a job, post to this group, this group is meant

[00:04:34] [SPEAKER_01]: to talk about the non technical side of being an MSP. And finding a new job is part of the

[00:04:40] [SPEAKER_01]: non technical side of being an MSP. The other thing that I want to say that speaks directly to

[00:04:45] [SPEAKER_01]: what Justin was just talking about is that one of the things that I love about the Facebook

[00:04:51] [SPEAKER_01]: group, it's functionality even though they've taken some things away which I don't like but

[00:04:56] [SPEAKER_01]: this one I really do like because it helps in the circumstance. A lot of times conversations

[00:05:01] [SPEAKER_01]: about your business are sensitive, right? And you don't want people knowing who you are when

[00:05:07] [SPEAKER_01]: you're asking a sensitive question. That's why I have left the anonymous posting feature turned

[00:05:13] [SPEAKER_01]: on in the Facebook group. First of all, the Facebook group is private. I mean yes there's

[00:05:18] [SPEAKER_01]: 6,000 people in there. You can almost say that it's public because of that but we do, you know,

[00:05:26] [SPEAKER_01]: sort of a vetting process to make sure that people are part of this industry before we let them in.

[00:05:33] [SPEAKER_01]: And so, you know, we do try and limit it to a bit but having that anonymous feature allows

[00:05:41] [SPEAKER_01]: you to ask a question without the fear of people knowing who's asking the question. And so if

[00:05:47] [SPEAKER_01]: you need to ask the question and I suspect you do make sure you're using the anonymous feature.

[00:05:53] [SPEAKER_00]: Yeah, that's why the group is there. That's my from the group section by the way.

[00:05:59] [SPEAKER_01]: I mean that's good from the group session. I think it's really interesting.

[00:06:02] [SPEAKER_01]: First of all, the outro for that. Have you ever wondered how much time your team spends in

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[00:07:18] [SPEAKER_01]: propel your MSP business to new heights with produce aid. Cool, that worked. I was a very

[00:07:24] [SPEAKER_00]: hard following. So today, Eric and I want to come to you and talk to you about why this is kind of

[00:07:30] [SPEAKER_00]: a hot button topic despite when this episode finally does air my guess knowing Eric scheduled

[00:07:36] [SPEAKER_00]: this will be airing in 2026. But the question is why we think MSPs will smaller MSPs will

[00:07:43] [SPEAKER_00]: still be relevant in 2025, which is weird because it's now 2026. So like why are they

[00:07:49] [SPEAKER_01]: coming up? I'll be kidding. I'm kidding. No, I'll change the title if it doesn't come up to you.

[00:07:55] [SPEAKER_00]: No, but why smaller MSPs are still relevant. Now this is an interesting one because

[00:08:00] [SPEAKER_00]: a couple episodes ago I talked about I went to this training thing and at the training

[00:08:07] [SPEAKER_00]: I was the only consultant. I was the only MSP, all the other attendees were

[00:08:17] [SPEAKER_00]: enterprise, war enterprise, reseller enterprise, pre-sale kind of people, none of them were

[00:08:23] [SPEAKER_00]: consultants. And they're talking about dealing with big pharma companies and big things like

[00:08:33] [SPEAKER_00]: that. And I'm thinking to myself, I'm like none of the companies that are in this room can handle

[00:08:41] [SPEAKER_00]: my small graphic design firm or my small public relations firm or even my 300-person non-profit,

[00:08:48] [SPEAKER_00]: which isn't really enterprise because according to some people, 300 people still a small business.

[00:08:56] [SPEAKER_00]: So there's a relevancy for you, the MSP, the listener, in today's day and age.

[00:09:04] [SPEAKER_00]: Just spite what some people are saying. And you know what really gets me now that I'm thinking

[00:09:08] [SPEAKER_00]: about this? Like because you know me, I always stop on my head. A one-two-in-a-vent, I don't

[00:09:13] [SPEAKER_00]: not gonna say where or who. But there was a speaker who was talking about the growth patterns of MSPs

[00:09:24] [SPEAKER_00]: and they said, you're still in infence stage. If you are, if your top-line revenue was less

[00:09:32] [SPEAKER_00]: than $10 million a year and if you have 20 people and I'm like, and I was like, do!

[00:09:40] [SPEAKER_01]: Wrong. Yeah, absolutely. Oh, I have a lot. No, continue, please. No, no, but I'm saying like,

[00:09:48] [SPEAKER_00]: that's not the way to think and I think there, it wasn't like this person was an MSP for healthcare.

[00:09:55] [SPEAKER_00]: I get it. If you're in healthcare, you have made it in the shade, you're good. But like,

[00:10:00] [SPEAKER_00]: I know 300, I know 300 applicants, none of them do health. I mean, something I'm doing

[00:10:04] [SPEAKER_00]: healthcare is like small doctors, but even at that, like these smaller firms need help from

[00:10:10] [SPEAKER_00]: someone who's going to have smaller firm brain, right? Yes. You can't have a company that has

[00:10:21] [SPEAKER_00]: a $10 million top-line revenue helping the five-person design firm because your ideals are on the wrong

[00:10:29] [SPEAKER_01]: completely mismatch of what another. Yeah, 100 person MSP is not going to be good at servicing

[00:10:36] [SPEAKER_01]: a 10-person or a 10-user client. Correct. There's not. You see it and by the way, those MSPs don't

[00:10:43] [SPEAKER_01]: want those clients because they're aiming higher. And I don't want to say that's a bad thing,

[00:10:51] [SPEAKER_01]: right? I think it's actually good that MSPs are going up market to larger medium-sized businesses

[00:10:58] [SPEAKER_01]: and small enterprise, right? I think it's great that our industry is breaking into that.

[00:11:05] [SPEAKER_01]: However, as they do that their ideal client becomes those clients. Their ideal client is no longer

[00:11:15] [SPEAKER_01]: the five-user 10-user law firm and so you have to have somebody who that is their ideal client. And that's

[00:11:26] [SPEAKER_01]: why I think that small MSPs are going to be relevant for many years to come is because small

[00:11:33] [SPEAKER_01]: medium-sized business because of the way the economy has been distributed now is the fastest growing

[00:11:41] [SPEAKER_01]: part of the market. Yeah, okay? And because of that there's always going to be a need for MSPs.

[00:11:49] [SPEAKER_01]: Now there's a lot of churn in the small medium-sized business market, right? Because they have a tendency

[00:11:54] [SPEAKER_01]: to go out of business more but there's also more of them popping up. I think in the last episode

[00:11:59] [SPEAKER_01]: I said every hour but you know that's the thing is that there's just once you grow the MSP to a certain

[00:12:10] [SPEAKER_01]: size your ideal client changes and you're no longer servicing the ideal client that you were

[00:12:19] [SPEAKER_00]: five ten years ago. I can hide that from person experience, right? Because when I first started

[00:12:25] [SPEAKER_00]: as a single person company I was blending a lot of residential and smaller businesses and

[00:12:33] [SPEAKER_00]: as a single person I had a business that was 20 people and I couldn't handle them. Now

[00:12:40] [SPEAKER_00]: we're looking to drift with a 14-person company but let's say five of them are on a repair shop

[00:12:44] [SPEAKER_00]: so like into the middle of the wiring. So let's say we're a six or seven-person company now like

[00:12:50] [SPEAKER_00]: we can handle a 50 hundred-person office without a problem and as we grow that's going to be the thing.

[00:12:57] [SPEAKER_00]: At some point I won't take on a customer that is less than ten people because it doesn't

[00:13:04] [SPEAKER_00]: make sense because of where we're growth and in order to maintain that that growth cycle. Now

[00:13:10] [SPEAKER_00]: not everybody wants to grow also, right? If you're one or two-person MSP and you're comfortable

[00:13:16] [SPEAKER_00]: and you like it there and that's fine there's nothing wrong with that. You're still needed because

[00:13:25] [SPEAKER_00]: they're going to be home users, they're going to be small offices, they're going to be niche offices

[00:13:31] [SPEAKER_00]: and they're going to be you know let's say your ideal client is less than 20 and we've talked

[00:13:36] [SPEAKER_00]: about ideal client profiles in the past and things like that before like be true to that

[00:13:42] [SPEAKER_00]: and adjusts it accordingly but yes you're still going to be needed there's no way that I

[00:13:48] [SPEAKER_00]: at a 15 or 20-person company could maintain the value that I need by taking care of

[00:13:58] [SPEAKER_00]: residential at this point or five offices at this point. Now I also want to say like

[00:14:05] [SPEAKER_01]: if you're just doing residential that's not a bad thing if you are making the amount of money

[00:14:11] [SPEAKER_01]: that you want to make doing residential and especially because this is the case for a lot of those

[00:14:17] [SPEAKER_01]: if you have the lifestyle that you want to have and you're doing residential fine and by the way

[00:14:22] [SPEAKER_01]: there's actually some pretty decent money in the Aflu-Wentrol residential

[00:14:28] [SPEAKER_00]: high-tea services market. Oh you're definitely dead air yeah there is because you know even

[00:14:38] [SPEAKER_00]: an area where there are Aflu and people there are still plenty of bases because those skillsets

[00:14:44] [SPEAKER_00]: truth be told and I actually have like one or two on our both they don't care about technology

[00:14:50] [SPEAKER_00]: they just want much like they act the same way of business acts they don't care that it's broken

[00:14:54] [SPEAKER_00]: they just want it fixed and they're at a point in their life financially where they can just go

[00:14:59] [SPEAKER_00]: just come in and fix it right and so that Aflu and residential is a huge actually I think it's kind

[00:15:06] [SPEAKER_01]: of an untapped market a little bit. I think so too and the reason why I think it's untapped

[00:15:11] [SPEAKER_01]: is because there's a lot of risk involved in those types of clients so it's a double-edge thing

[00:15:21] [SPEAKER_01]: right they have the money to pay for it they have the elevated risk because of how much money

[00:15:28] [SPEAKER_01]: they have or how much assets or the number of computers they have the number of cell phones they

[00:15:35] [SPEAKER_01]: under their household right and so their their risk footprint is much larger and so there's

[00:15:44] [SPEAKER_01]: there's great opportunity as well as great need there with great responsibility comes great need

[00:15:55] [SPEAKER_00]: the third Tony Stark picture here no spider man it's Uncle Ben dude

[00:16:02] [SPEAKER_00]: remember this great power comes great responsibility oh would it okay we're not cutting that part that part

[00:16:12] [SPEAKER_00]: it's definitely stayed now all see you just figured out the the the thumbnail of this episode

[00:16:19] [SPEAKER_00]: there's just a bunch of spider-wet like the thwips across the room so yeah I still think that

[00:16:25] [SPEAKER_00]: whether you are doing residential affluent residential or even small to meet small business and

[00:16:31] [SPEAKER_00]: again depending on how you want to define what a small to meet the businesses because we still haven't

[00:16:35] [SPEAKER_00]: actually defined it ourselves there's plenty of room for it the the trick here would be

[00:16:41] [SPEAKER_00]: if you're living the lifestyle that you're comfortable with and you're happy there don't

[00:16:45] [SPEAKER_00]: supplicing to us but if you're not like and you want to get more out of it without

[00:16:52] [SPEAKER_00]: growing you're like there are ways who make more money without growing your business right like

[00:16:58] [SPEAKER_00]: you can make more money on your existing customers without becoming a three four five person

[00:17:03] [SPEAKER_00]: office by looking at other services now when we talk about things like

[00:17:08] [SPEAKER_00]: dark web scanning or backup those are great services to sell to those smaller companies especially

[00:17:12] [SPEAKER_00]: those smaller companies because they probably have zero security right right we don't need to sell them

[00:17:18] [SPEAKER_00]: on massive barracuda setups and all this other crap but like you could sell them on

[00:17:25] [SPEAKER_00]: defender or avidon which is not expensive you look at low cost high profit items that can help you

[00:17:33] [SPEAKER_00]: sell to these customers one of the greatest stories that I love to tell in the he's a member

[00:17:38] [SPEAKER_00]: of the group is my friend Steve Sorba set up north west and we read it we're at aces and

[00:17:46] [SPEAKER_00]: we were talking about it was one of the first ones when watching monitoring was still like a thing

[00:17:51] [SPEAKER_00]: and he was trying to figure out like how to make money on monitoring people's computers I'm

[00:17:55] [SPEAKER_00]: was like you you can sell watchers it was like I've ever think at the time it was like $200 a month for

[00:18:01] [SPEAKER_00]: like 1,500 computers in your database or something we're taking us. I was like you could sell this

[00:18:07] [SPEAKER_00]: to your customers at five seven ten dollars a month to monitor their computer and they will pay for it

[00:18:16] [SPEAKER_00]: that's the benefit of doing that and you can do it as a one off as long as you're able to maintain

[00:18:22] [SPEAKER_00]: what comes from it and I just wanted to pull this up because I got an email from someone

[00:18:28] [SPEAKER_00]: from our friend Paul Green which is if you're charging $35 a user charge 39 instead 45

[00:18:35] [SPEAKER_00]: is the same as 42 or 47 99 is the same as 89 perceptual change when you go over 100 so I was

[00:18:41] [SPEAKER_00]: channeling that when I think of this because like you sell this monitoring tool for

[00:18:46] [SPEAKER_00]: five seven nine dollars a month you have 50 users okay and nine let's take just make it 10

[00:18:54] [SPEAKER_00]: to make it easy that's $500 a month half of it goes to paying for the software and the other

[00:18:58] [SPEAKER_00]: half is profit like and now you're adding an extra service to them you didn't have to do any more work

[00:19:04] [SPEAKER_00]: there's great services that are out there to help those small companies that don't have to be massive

[00:19:10] [SPEAKER_00]: massive enterprise-shading like yeah you might not be all up in

[00:19:17] [SPEAKER_00]: Antra you know a five whatever they're calling it these days

[00:19:22] [SPEAKER_00]: you might just need to sell some office 365 licenses and just like add on defender make sure they're okay

[00:19:28] [SPEAKER_00]: and that's okay but you can keep in that business but those companies are going to keep

[00:19:32] [SPEAKER_00]: up around the other thing you would send earlier which is like new businesses pop up every hour

[00:19:36] [SPEAKER_00]: like everyone wants to be an entrepreneur nowadays right like remember what I know like it was

[00:19:42] [SPEAKER_00]: it cool like it did it was like super cool and now it's kind of dying off but like everybody wants

[00:19:47] [SPEAKER_00]: to be an entrepreneur go on Instagram and search entrepreneur I mean the amount of garbage is out there

[00:19:52] [SPEAKER_00]: but you'll you'll see everybody wants to be an everyone's trying to find a way because they know that

[00:19:58] [SPEAKER_00]: corporate is not you know in this day an age corporate doesn't work for a lot of people

[00:20:01] [SPEAKER_00]: and everybody just wants to be the CEO so a lot of companies are starting out and those

[00:20:07] [SPEAKER_00]: companies who do make it because there's plenty of better just bullshit those who do need need

[00:20:12] [SPEAKER_00]: IT services and you as an MSP would be so lucky to work with a business at small and help them

[00:20:21] [SPEAKER_00]: grow to the size where they don't need you anymore like I know it hurts to lose a client but like

[00:20:28] [SPEAKER_00]: that's a good thing for you I help them I started them I helped them when they were small

[00:20:34] [SPEAKER_00]: I helped them get to somewhere and I helped kick start them that's a great thing for your portfolio

[00:20:39] [SPEAKER_00]: so don't look at it as a bad thing do help those won't because you never know and maybe they'll

[00:20:44] [SPEAKER_01]: take you for the ride you never know and there is a there is a transition that you can do with that right

[00:20:52] [SPEAKER_01]: because basically usually what happens in that scenario is they get big enough

[00:20:58] [SPEAKER_01]: that they need their own tier one on site right that's usually that first step so you can still

[00:21:06] [SPEAKER_01]: transition to having tier one on site and you guys handle everything else in a co-managed environment

[00:21:14] [SPEAKER_01]: right then they grow to the point where they need their own tier two or above

[00:21:21] [SPEAKER_01]: and you can hire that internally for them as well and you maintain your position as the virtual

[00:21:28] [SPEAKER_01]: CIO virtual CTO still making the decisions still being in the room to make decisions with

[00:21:37] [SPEAKER_01]: senior leadership and you should be able to create an environment where for almost as long as

[00:21:46] [SPEAKER_01]: we're probably going to live they're not going to outgrow that situation yeah we already done

[00:21:52] [SPEAKER_00]: them before we have a client where they have internal IT we act kind of a fractional CTO and we were

[00:21:59] [SPEAKER_00]: help we were involved in the helping of hiring their second like their new tier one in fact the

[00:22:05] [SPEAKER_00]: person who was in charge of the IT department had me interview the person and I interviewed like a bunch

[00:22:11] [SPEAKER_00]: and then the person I picked was the one that they hired I was like this is the right person for the job

[00:22:16] [SPEAKER_00]: like and I was at the time I was a three person office and I'm helping a much larger firm like

[00:22:24] [SPEAKER_00]: you can do that so there are ways to stay small and stay relevant

[00:22:30] [SPEAKER_00]: right other piece of this though and something we haven't really talked about yet

[00:22:34] [SPEAKER_00]: is you still need to stay up to date with everything that's going on because

[00:22:42] [SPEAKER_00]: you want to stay small fine you want to stay relevant more important you can't keep doing

[00:22:48] [SPEAKER_00]: things now that you did three four or five years ago so you do need to put the time into stay

[00:22:54] [SPEAKER_00]: up to date with search training whatever but you can keep your business small so don't

[00:23:03] [SPEAKER_00]: couple the two things that small means slow or small means irrelevant there's a lot involved here

[00:23:10] [SPEAKER_00]: and we're talking very broad terms on this show but like you can be a two person office a three

[00:23:16] [SPEAKER_00]: person office and stay that way forever and you can be dealing with like we said affluent residential

[00:23:24] [SPEAKER_00]: small business and then helping grow these bigger businesses and keep that going and still be a

[00:23:29] [SPEAKER_00]: three person because also we think differently not the steel and appleism but like a three

[00:23:37] [SPEAKER_00]: person company thinks a little bit more scrappy than a hundred person MSB right and I think the

[00:23:43] [SPEAKER_01]: key word here and it's weird that I already put it in the title right or in the the placeholder

[00:23:50] [SPEAKER_01]: title right about being relevant and and that is that's key and and I think there's two things

[00:23:56] [SPEAKER_01]: that we've talked about today that really relate together and and kind of form the keystones

[00:24:02] [SPEAKER_01]: for this conversation and that is your ideal client now we've talked about ideal client profile in

[00:24:08] [SPEAKER_01]: terms of marketing before but I think there's also an ideal client profile when it comes to culture

[00:24:14] [SPEAKER_01]: in terms of culture fit as well as an ideal client logistically because I think certain size businesses

[00:24:22] [SPEAKER_01]: are more efficient at serving certain size businesses part of its culture part of it is logistics

[00:24:31] [SPEAKER_01]: and then to tie it all together you have to make sure that you are staying relevant to your

[00:24:40] [SPEAKER_00]: ideal client yeah that's a little boat of tie that off to in the episode yep awesome

[00:24:47] [SPEAKER_00]: well if you're questioning whether or not you're relevant let us know a facebook dot com slash group

[00:24:51] [SPEAKER_00]: slash all things MSP follows youtube dot com slash at all things MSP and watch me and my most awkward

[00:24:57] [SPEAKER_00]: phase trying to like get comfortable in my chair during this entire episode that was weird I'm

[00:25:02] [SPEAKER_00]: so subconscious about the fact that like we put these episodes on youtube because I know if you're

[00:25:06] [SPEAKER_00]: listening in your car you don't see the twist and turns and drinks that I'm taking during shows

[00:25:12] [SPEAKER_00]: or when I mute my mic but if you want to see that weirdness youtube dot com slash at all things MSP

[00:25:19] [SPEAKER_00]: follows on all of your favorite podcasting tools patreon dot com slash at all things MSP

[00:25:24] [SPEAKER_00]: and any words for the people at home before we leave for leaving them leaving them wanting more

[00:25:30] [SPEAKER_01]: of the team as the podcast Eric so I think the one thing that I would say is ignore all of the hype

[00:25:37] [SPEAKER_01]: around large MSPs there is going to be plenty of business for smaller MSPs for years to come

[00:25:44] [SPEAKER_01]: focus on you not what the other guys doing and just keep doing it goodness that a better myself

[00:25:50] [SPEAKER_01]: that's Eric I'm Justin bye! thanks for listening and don't forget to subscribe to us

[00:25:57] [SPEAKER_01]: on your favorite podcast platform you can also follow us on facebook but better yet go ahead

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[00:26:16] [SPEAKER_01]: but certainly not least if linked in as your thing you can follow us there as well and a special thank

[00:26:22] [SPEAKER_01]: you to our premier sponsors super ops move bot go zinta easy demark and com tech

[00:26:31] [SPEAKER_01]: and we also want to thank our vendor sponsors the all things MSP podcast is a biz pow llc production

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