Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
AI Performance Declines Under Pressure, UK Orders Apple Backdoor, and IT Jobs Face Automation Crisis
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 12, 2025
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AI Performance Declines Under Pressure, UK Orders Apple Backdoor, and IT Jobs Face Automation Crisis

Artificial intelligence agents are facing significant challenges when tasked with complex responsibilities, as highlighted by a recent study from Langchain. The research indicates that AI performance deteriorates under cognitive overload, with one model's effectiveness dropping to just 2% when mana...

Ransomware Payments Drop 35% as AI Tool Usage Surges; New Charter Acquires Orchestrate AI Labs
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 11, 2025
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00:13:5012.82 MB

Ransomware Payments Drop 35% as AI Tool Usage Surges; New Charter Acquires Orchestrate AI Labs

New Charter Technologies has made a significant move by acquiring Orchestrate AI Labs, a company focused on integrating artificial intelligence into managed service provider (MSP) operations. This strategic acquisition aims to enhance New Charter's capabilities by combining human expertise with AI ...

AI Talent Needed, Copilot Plus PCs Underperform, Amazon's AWS Growth Stalls, SolarWinds Acquired
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 10, 2025
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00:12:3111.61 MB

AI Talent Needed, Copilot Plus PCs Underperform, Amazon's AWS Growth Stalls, SolarWinds Acquired

Amazon has reported better-than-expected earnings for the fourth quarter of 2024, with a significant increase in net income attributed to cost-cutting measures and strength in its cloud business. Despite this positive performance, the company provided disappointing guidance for the current quarter,...

AI Employees: Revolutionizing IT Services with Ken Cox
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 08, 2025
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AI Employees: Revolutionizing IT Services with Ken Cox

Ken Cox, the president of InLink, leads a unique organization that operates at the intersection of data center operations and IT services. Initially founded in 2000, InLink has evolved from its roots in the dot-com era, leveraging its data center to create a variety of products and services. With a...

Microsoft's Cloud Growth Faces Partner Blame, Cynet's New CEO, and AI's Role in Healthcare Shift
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 06, 2025
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00:12:2611.53 MB

Microsoft's Cloud Growth Faces Partner Blame, Cynet's New CEO, and AI's Role in Healthcare Shift

Microsoft's cloud business continues to grow, reporting a revenue of $69.6 billion in its second quarter of 2025, a 12% increase from the previous year. However, challenges in Azure sales have emerged, with Chief Financial Officer Amy Hood attributing these difficulties to partner sales execution a...

Unauthorized Access: A Deep Dive into the Treasury Department Breach. Microsoft's VPN Shutdown
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 05, 2025
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00:14:5813.86 MB

Unauthorized Access: A Deep Dive into the Treasury Department Breach. Microsoft's VPN Shutdown

significant security breach has been identified within the U.S. Treasury Department, where unauthorized individuals gained administrator-level access to critical financial systems, including the Payment Automation Manager (PAM) and the Secure Payment System (SPS). This breach raises serious concern...

The Irony of AI: Why Less Knowledge Leads to Greater Adoption, Atera's Autopilot & Agentic AI
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 04, 2025
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The Irony of AI: Why Less Knowledge Leads to Greater Adoption, Atera's Autopilot & Agentic AI

A recent study published in the Journal of Marketing reveals a fascinating trend: individuals with lower knowledge of artificial intelligence (AI) are more likely to embrace it in their daily lives. This phenomenon, termed the "lower literacy higher receptivity link," suggests that people from nati...

Small Businesses, Big Challenges, and the Rise of MSPs, Apple's iPhone Sales Dip and Microsoft's AI Dilemma
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 03, 2025
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00:12:5011.91 MB

Small Businesses, Big Challenges, and the Rise of MSPs, Apple's iPhone Sales Dip and Microsoft's AI Dilemma

The latest Gross Domestic Product report reveals that the American economy is experiencing steady growth, with a 2.3% annualized rate for the last quarter of 2024. This growth is largely driven by strong consumer spending, which has been bolstered by low unemployment and rising real wages. Notably,...

Data Visibility and Accountability: Key Trends in Cyber Governance with Arik Solomon
Business of Tech: Daily 10-Minute IT Services InsightsFebruary 02, 2025
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00:19:5218.33 MB

Data Visibility and Accountability: Key Trends in Cyber Governance with Arik Solomon

Host Dave Sobel engages in a thought-provoking conversation with Arik Solomon, CEO and co-founder of Cypago, a leading cyber governance, risk, and compliance (GRC) automation platform. The discussion delves into the challenges faced by organizations in the GRC space, particularly the reliance on ma...

Debunking the Myth: Are MSPs Really Bad at Sales? with Ryan Morris
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 31, 2025
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Debunking the Myth: Are MSPs Really Bad at Sales? with Ryan Morris

Dave Sobel engages in a thought-provoking discussion with Ryan Morris, Principal Consultant at Morris Management Partners, about the common myths surrounding sales in the Managed Service Provider (MSP) space. The conversation begins by challenging the notion that MSPs are inherently bad at sales. M...

DeepSeek Dilemma: Cost Savings vs. Security Risks, Super Ops' $25 Million Boost, OpenAI's Irony
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 30, 2025
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00:14:2913.41 MB

DeepSeek Dilemma: Cost Savings vs. Security Risks, Super Ops' $25 Million Boost, OpenAI's Irony

The episode highlights the fallout of DeepSeek, an open-source large language model that has gained traction for its cost-effectiveness and performance. Microsoft has integrated DeepSeek's R1 model into its Azure AI foundry and GitHub, while businesses like ZoomInfo report substantial cost reductio...

Navigating AI Challenges, NinjaOne's Strategic Acquisition, and the Future of Local News
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 29, 2025
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00:14:1913.27 MB

Navigating AI Challenges, NinjaOne's Strategic Acquisition, and the Future of Local News

The episode starts highlighting a recent survey by Civo that reveals nearly 90% of companies are facing significant challenges in executing and scaling their AI initiatives. Key obstacles include budget constraints, skills gaps, and a shortage of GPUs, which have led to project delays for many orga...

DeepSeek: The Game-Changer in AI Technology and Its Impact on IT Services & MSPs

DeepSeek: The Game-Changer in AI Technology and Its Impact on IT Services & MSPs

Dave Sobel delves into the emergence of DeepSeek, a Chinese AI company that has recently captured significant attention in the tech world. The discussion begins with an overview of DeepSeek's innovative breakthroughs, particularly their V2 model, which introduced a mixture of experts (MOE) approach...

Navigating Complexity: The $595 Billion IT Managed Services Landscape in 2025
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 27, 2025
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Navigating Complexity: The $595 Billion IT Managed Services Landscape in 2025

New data points to the significant growth projected for the IT-managed services industry in 2025, with revenues expected to reach approximately $595 billion globally. The Asia-Pacific region is anticipated to lead this growth, driven by an increasing demand for cybersecurity services and a shift to...

Understanding Apple's Shift: From MDM to DDM in Device Management with Anil Gupta
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 26, 2025
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Understanding Apple's Shift: From MDM to DDM in Device Management with Anil Gupta

Dave Sobel welcomes Anil Gupta, co-founder and CTO of Wyebot, to discuss Apple's transition from Mobile Device Management (MDM) to Declarative Device Management (DDM). This shift represents a significant change in how enterprise device management is approached, particularly as organizations increas...

Agentic AI and Automation: Transforming SMB Operations with Anurag Agrawal of TechAisle
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 25, 2025
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Agentic AI and Automation: Transforming SMB Operations with Anurag Agrawal of TechAisle

In this episode of the Business of Tech Lounge, host Dave Sobel welcomes Anurag Agrawal, Chief Global Analyst and CEO of TechIsle, to discuss key trends that SMBs and mid-market companies should watch for in 2025. They explore the rise of agentic AI, the impact of AI-powered PCs, and how SMBs can e...

Trump's AI Action Plan, Stargate Drama, Google Offers Chrome Management, AI Labels
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 24, 2025
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00:12:0411.22 MB

Trump's AI Action Plan, Stargate Drama, Google Offers Chrome Management, AI Labels

President Trump signed an executive order aimed at formulating a comprehensive AI action plan within six months, focusing on eliminating ideological bias in AI systems. This move comes as a response to previous policies established by the Biden administration, which Trump has directed his advisers ...

Trump's Stargate Initiative, Microsoft's New Deal with OpenAI and the Perception of AI
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 23, 2025
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00:12:3511.69 MB

Trump's Stargate Initiative, Microsoft's New Deal with OpenAI and the Perception of AI

The episode opens with President Donald Trump's announcement of a four-year initiative called Stargate, which aims to enhance the nation's AI infrastructure with a staggering budget of $500 billion. This initiative involves major tech players like Oracle, OpenAI, and Microsoft, who will invest $100...

Cybersecurity Milestones and Market Shifts, Microsoft's Price Hike and the Push for Windows 11
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 22, 2025
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Cybersecurity Milestones and Market Shifts, Microsoft's Price Hike and the Push for Windows 11

The episode highlights the achievements of the Biden administration in establishing baseline cybersecurity requirements for critical infrastructure, with notable compliance rates among U.S. pipelines, railways, and airports. Sobel also covers the arrest of Army Communications Specialist Cameron J. ...

Small Business Confidence Rises Amid IT Job Cuts and AI Growth
Business of Tech: Daily 10-Minute IT Services InsightsJanuary 21, 2025
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00:13:3212.55 MB

Small Business Confidence Rises Amid IT Job Cuts and AI Growth

The episode highlights a notable rise in small business optimism, with the National Federation of Independent Business reporting an optimism index of 105.1, the highest since October 2018. Despite this positive sentiment, challenges such as inflation and labor quality persist, with a significant pe...