Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
CVE Program Saved, CISA Nomination Blocked, OpenAI's AI Models Released, SolarWinds Goes Private

CVE Program Saved, CISA Nomination Blocked, OpenAI's AI Models Released, SolarWinds Goes Private

The U.S. government has renewed funding for the Common Vulnerabilities and Exposures (CVE) Program, a critical database for tracking cybersecurity flaws, just hours before its funding was set to expire. Established 25 years ago, the CVE program assigns unique identifiers to security vulnerabilities...

Wage Inflation Trends, Remote Work Insights, and Retention Strategies for MSPs in 2025 with Peter Kujawa

Wage Inflation Trends, Remote Work Insights, and Retention Strategies for MSPs in 2025 with Peter Kujawa

Peter Kujawa from Service Leadership discusses the findings of the 2025 Annual IT Solution Provider Compensation Report, focusing on the trends in wage inflation and employee retention within the managed service provider (MSP) sector. The report reveals that wage inflation peaked in 2022 but has si...

AI Code Hallucinations Risk Security, Intel Sells Altera, SSL Certificates Shortened, Tariffs Return

AI Code Hallucinations Risk Security, Intel Sells Altera, SSL Certificates Shortened, Tariffs Return

AI-powered code generation tools are raising significant security concerns within the software supply chain. Recent research indicates that a notable percentage of package suggestions from both commercial and open-source models are non-existent, a phenomenon referred to as "hallucination." This iss...

Economic Turmoil: Tariffs Hit Small Businesses Hard While CIOs Push Cloud Spending Beyond Limits

Economic Turmoil: Tariffs Hit Small Businesses Hard While CIOs Push Cloud Spending Beyond Limits

The podcast discusses the significant impact of recent tariff policies on the technology sector and small businesses in the U.S. Consumer sentiment has sharply declined, with a notable 11% drop reported in April, driven by fears of rising inflation and economic uncertainty. The Trump administration...

Revolutionizing Solar Installations: Autonomous Robots Transforming the Industry with David Lincoln

Revolutionizing Solar Installations: Autonomous Robots Transforming the Industry with David Lincoln

David Lincoln from Rosendin discusses the development of an innovative autonomous robot designed for solar panel installations. The robot, which features a robotic arm mounted on a track-mounted chassis, was conceived to address the labor-intensive and physically demanding nature of installing heav...

Navigating Market Turbulence: Tariffs, AI Opportunities, and Flexible Billing for MSPs with Karl Palachuk and Jay McCall

Navigating Market Turbulence: Tariffs, AI Opportunities, and Flexible Billing for MSPs with Karl Palachuk and Jay McCall

The latest market turbulence has raised concerns about the impact of tariffs on business deals and the potential for artificial intelligence (AI) to serve as a lifeline for companies striving to do more with less. With tariffs on Chinese goods recently increased to 125% and a 90-day pause on other ...

AI Crawlers Threaten Open Source, Microsoft Recall Launch, and IT Budget Cuts Amid Tariff Uncertainty

AI Crawlers Threaten Open Source, Microsoft Recall Launch, and IT Budget Cuts Amid Tariff Uncertainty

Microsoft is rolling out a preview of its new feature called Recall, which captures screenshots of user activity on CoPilot Plus PCs. This feature, initially intended for launch alongside CoPilot Plus PCs, faced delays due to security concerns. Users must opt-in to save snapshots with Recall and ca...

Tariff Whiplash Fuels Hardware Surge; Google, Anthropic, and Dell Innovate in AI and Cybersecurity

Tariff Whiplash Fuels Hardware Surge; Google, Anthropic, and Dell Innovate in AI and Cybersecurity

Tariff whiplash has led to a significant surge in hardware shipments, particularly in the PC market, as manufacturers rush to deliver products ahead of impending tariffs. In the first quarter of 2025, PC shipments in the United States increased by 9.4%, with notable growth in both notebook and desk...

Navigating AI Anxiety: Shopify's AI-First Hiring, Cisco's Privacy Study, and a Siri Blunder

Navigating AI Anxiety: Shopify's AI-First Hiring, Cisco's Privacy Study, and a Siri Blunder

Experts in artificial intelligence (AI) express optimism about its potential, yet public sentiment reveals a significant trust gap, with many feeling anxious and lacking control over AI's role in their lives. A recent survey indicates that while 79% of Generation Z engages with AI tools, only 27% a...

Kaseya's MSP Insights, Apple Encryption Case, and AI Breakthroughs from Meta, Google, and Microsoft

Kaseya's MSP Insights, Apple Encryption Case, and AI Breakthroughs from Meta, Google, and Microsoft

Kaseya's 2025 Global MSP Benchmark Report reveals that cybersecurity has emerged as a crucial revenue driver for managed service providers (MSPs), with 67% of respondents identifying it as one of their fastest-growing revenue categories. The report highlights that 76% of MSPs recognize their client...

Tariffs Spark Trade War: Small Businesses Face Cuts, Tech Spending Slumps Amid Economic Uncertainty

Tariffs Spark Trade War: Small Businesses Face Cuts, Tech Spending Slumps Amid Economic Uncertainty

Tariffs imposed by the Trump administration have ignited a trade war, leading to significant economic repercussions for small businesses and the tech sector. The new tariffs, described as potentially the largest since World War I, have raised concerns about a looming recession, with estimates sugge...

Teqtivity's Journey: From Data Breach to IT Asset Management Innovation with AI Insights with Hiren Hasmukh

Teqtivity's Journey: From Data Breach to IT Asset Management Innovation with AI Insights with Hiren Hasmukh

Hiren Hasmukh, CEO of Teqtivity, discusses the evolution of his company from its origins as TeQube, a smart locker solution, to a comprehensive IT asset management (ITAM) provider. The initial focus was on helping engineers access devices for app development without the hassle of traditional IT pro...

AI's Impact on MSPs: 95% Adoption, 64% Low ROI, and the Future of IT Workforce Dynamics with Rich Freeman and Dennis O'Shea

AI's Impact on MSPs: 95% Adoption, 64% Low ROI, and the Future of IT Workforce Dynamics with Rich Freeman and Dennis O'Shea

A recent study reveals a strong demand for AI and advanced solutions among businesses, yet a significant gap exists in satisfaction with the return on investment (ROI). With 95% of surveyed clients planning to invest in technologies like AI and IoT, 86% feel pressured to demonstrate results, while ...

AI Adoption's J-Curve: North Korean Scams, Microsoft Email Changes, and Global Tech Insights

AI Adoption's J-Curve: North Korean Scams, Microsoft Email Changes, and Global Tech Insights

A recent study conducted by researchers from the University of Toronto, University of Oklahoma, the Census Bureau, and the National Bureau of Economic Research at Stanford reveals a significant productivity pattern known as the J-curve in American manufacturing following AI adoption. The study indi...

OpenAI Hits $300B Valuation, AI Enhances Drug Discovery, and Microsoft’s Copilot Challenges

OpenAI Hits $300B Valuation, AI Enhances Drug Discovery, and Microsoft’s Copilot Challenges

OpenAI has successfully raised $40 billion in what is believed to be the largest private technology funding round ever, boosting its valuation to $300 billion. This funding round was predominantly led by the Japanese investment firm SoftBank, which has now surpassed Microsoft as OpenAI's largest in...

MSP Regulations Shift: CMMC 2.0, FedRAMP Overhaul, UK Cyber Bill & AI Security Concerns

MSP Regulations Shift: CMMC 2.0, FedRAMP Overhaul, UK Cyber Bill & AI Security Concerns

Michael Duffy, President Donald Trump's nominee for Undersecretary of Defense for Acquisition and Sustainment, has committed to reviewing the Pentagon's Cybersecurity Maturity Model Certification (CMMC) 2.0 if confirmed. This revamped program, effective since December, mandates that defense contrac...

Cybersecurity Surge: AI Risks, Intel's Spin-Offs, Google’s Gmail Encryption, and More

Cybersecurity Surge: AI Risks, Intel's Spin-Offs, Google’s Gmail Encryption, and More

Cybersecurity startups are experiencing a significant revenue surge as threats associated with artificial intelligence continue to multiply. Companies like ChainGuard have reported a remarkable seven-fold increase in annualized revenue, reaching approximately $40 million, while Island anticipates i...

MSPs Face Economic Squeeze: Rising Costs, Cloud Management Growth, and New AI Threats

MSPs Face Economic Squeeze: Rising Costs, Cloud Management Growth, and New AI Threats

The economy is currently facing a challenging combination of slowing growth and rising inflation, which is impacting managed service providers (MSPs) and IT services firms. The Personal Consumption Expenditures Price Index has shown a significant increase, indicating heightened inflation, while con...

The Future of AI Security: Risk Assessment and Management for Generative Applications with Sahil Agarwal

The Future of AI Security: Risk Assessment and Management for Generative Applications with Sahil Agarwal

Sahil Agarwal, co-founder and CEO of Enkrypt.ai, discusses the critical importance of security and compliance in the realm of artificial intelligence (AI) models. His company focuses on helping enterprises adopt generative AI while managing the associated risks. Agarwal explains that the mission of...

Navigating AI Growth: MSPs Tackle Cybersecurity and Data Governance in 2025 with Carolyn April and MacKenzie Brown

Navigating AI Growth: MSPs Tackle Cybersecurity and Data Governance in 2025 with Carolyn April and MacKenzie Brown

AI is rapidly emerging as a significant revenue driver for managed service providers (MSPs), with a notable increase in expectations for AI-related revenue. According to recent data, 53% of MSPs anticipate substantial AI revenue this year, a significant rise from 32% the previous year. This shift i...