Business of Tech: Daily 10-Minute IT Services Insights

Business of Tech: Daily 10-Minute IT Services Insights

In 10 minutes daily, The Business of Tech delivers the latest IT services and MSP-focused news and commentary. Curated to stories that matter with commentary answering 'Why Do We Care?', channel veteran Dave Sobel brings you up to speed and provides resources to go deeper. With insights and analysis, this focused podcast focuses on the knowledge you need to be effective, profitable, and relevant.
Cybersecurity & Ransom Payments, Open Source Mandate, , Google's Cookie Reversal, AI Advancements

Cybersecurity & Ransom Payments, Open Source Mandate, , Google's Cookie Reversal, AI Advancements

The episode begins with a discussion on a vulnerability in Microsoft's Windows Hello for Business authentication model, which has been found to be susceptible to downgrade attacks. Microsoft has released a fix for this issue to enhance security measures. Additionally, the episode highlights AT&T's ...

Global IT Spending Surge, Meta's Regulatory Showdown, Legacy Tech Upgrades, and NATO Cyber Defense

Global IT Spending Surge, Meta's Regulatory Showdown, Legacy Tech Upgrades, and NATO Cyber Defense

Global IT spending is projected to surge by 7.5% in 2024, driven by increased demand for data center systems and IT services, particularly generative AI. The growth forecast highlights the sustained demand for managed services and cloud solutions, indicating a shift towards comprehensive IT managem...

The CrowdStrike Incident: What Happened & Software Quality Concerns, SolarWinds Lawsuit

The CrowdStrike Incident: What Happened & Software Quality Concerns, SolarWinds Lawsuit

CrowdStrike released a software update that caused Windows machines to enter a boot loop, impacting around 8.5 million devices globally. The CEO of CrowdStrike issued an apology for the incident, highlighting the need for software vendors to prioritize quality and minimize flaws in their products. ...

Predicting Employee Turnover with AI Data Analytics with Tyler Hochman

Predicting Employee Turnover with AI Data Analytics with Tyler Hochman

Tyler Hochman, CEO of FORE Enterprise, discusses their AI workforce analytics platform that predicts employee turnover before employees themselves are aware of their intentions to leave. The technology utilizes a combination of external and internal data sources to create predictive models on both ...

Starting an MSP in 2024: Productivity, Data Management, AI Predictions: Live Show, 17 July 2024

Starting an MSP in 2024: Productivity, Data Management, AI Predictions: Live Show, 17 July 2024

ost Dave Sobel delves into the question of how he would start a managed services provider (MSP) today. He emphasizes the importance of not solely focusing on monthly recurring revenue but also considering other revenue sources like project work and product gross margin. Sobel highlights the need fo...

Mistral, OpenAI, AWS & MSFT AI updates, Windows Updates, and Managed Services As Software

Mistral, OpenAI, AWS & MSFT AI updates, Windows Updates, and Managed Services As Software

Mistral launched CodeStrollMamba and MathStroll, outperforming open-source models. OpenAI released GPT-4.0 Mini, a cost-efficient AI model, while Microsoft introduced Spreadsheet LLM for spreadsheet analysis. AWS unveiled AWS AppStudio for creating enterprise applications effortlessly. Microsoft's ...

AI Adoption Challenges, Cybersec Funding, Overtime Rules, Net Neutrality, Apple Vision Pro Sales

AI Adoption Challenges, Cybersec Funding, Overtime Rules, Net Neutrality, Apple Vision Pro Sales

We highlight the low adoption rate of enterprise-wide AI plans, with only 17% of businesses actively discussing and implementing AI strategies. The need for more robust strategic frameworks to integrate AI effectively is emphasized, as early adopters with clear plans stand to gain a competitive edg...

Remote Work, Equity Grants, Four-Day Workweek, Cybersecurity Threats, AI Advances

Remote Work, Equity Grants, Four-Day Workweek, Cybersecurity Threats, AI Advances

New data is revealed showing the increasing prevalence of remote work among Americans, with companies embracing flexibility and hybrid work models. Unique equity grants with varying vesting schedules are becoming more common in the tech industry, offering companies a way to attract talent and save ...

Navigating Market Shifts: Inflation, AI Skepticism, Hardware Longevity

Navigating Market Shifts: Inflation, AI Skepticism, Hardware Longevity

Consumers are pushing back against price hikes, leading companies like PepsiCo and Delta Airlines to consider value adjustments due to cooling inflation. Small businesses, particularly those with one to four employees, are facing revenue declines and profitability challenges, with the impending ret...

Data Security, AI Governance, and Data Management in SaaS and AI Applications with Yasir Ali

Data Security, AI Governance, and Data Management in SaaS and AI Applications with Yasir Ali

One of the big topics discussed on The Business of Tech is data management and its relationship to data security, particularly in the context of AI technology. The guest, Yasir Ali, founder and CEO of Polymer, shares his journey from Wall Street to founding a platform focused on data loss preventio...

Future of IT Services Report, Compliance Scorecard Alliances, Consultants becoming MSPs

Future of IT Services Report, Compliance Scorecard Alliances, Consultants becoming MSPs

The Kaseya Future of IT survey revealed a strong emphasis on AI and cybersecurity investments among IT service providers, with China leading in generative AI adoption. The report also emphasized the importance of automation and holistic solutions in IT management, indicating a shift towards integra...

OpenAI, Cybersecurity Risks, Regulatory Challenges, and New Ransomware Tactics

OpenAI, Cybersecurity Risks, Regulatory Challenges, and New Ransomware Tactics

Microsoft and Apple will not have advisory roles on OpenAI's board of directors, despite their investments, as regulatory scrutiny on big tech companies increases. OpenAI faced a security breach in its internal messaging systems, raising concerns about the potential theft of AI technology by foreig...

Market Trends: Small Caps, Job Market Dynamics, AI PCs, and Security Spending

Market Trends: Small Caps, Job Market Dynamics, AI PCs, and Security Spending

A market review delves into the performance of U.S. small caps in comparison to other major stock markets, highlighting the underperformance of small caps and the global recovery post-2020 crash. The discussion also touches on the recent job market data, showcasing signs of life with an unexpected ...

Service Leadership Profitability Report: Trends & Business Models with Peter Kujawa

Service Leadership Profitability Report: Trends & Business Models with Peter Kujawa

this episode, Peter Kujawa joins Dave Sobel to discuss the recently released Service Leadership Profitability Report. The conversation delves into various aspects of profitability, comparing different business models, and highlighting trends within the industry. The report provides valuable insight...

Navigating the Intersection of Open Source, AI, and Cybersecurity in Business with Paula Paul

Navigating the Intersection of Open Source, AI, and Cybersecurity in Business with Paula Paul

In this podcast episode, host Dave Sobel interviews Paula Paul, the founder and distinguished engineer at Grayshore, about the importance of open source in businesses. Paula emphasizes that open source is already deeply integrated into most commercial applications, with a vast majority of software ...

Feed Drop: Dave Sobel on Dark Rhino Security Confidential

Feed Drop: Dave Sobel on Dark Rhino Security Confidential

A special episode of Dark Rhino's Security Confidential featured Dave Sobel, a well-known figure in the virtualization world and host of the Business of Tech podcast. In the freewheeling conversation, Dave shared insights on the status of security, the balance between interesting and boring aspects...

Antivirus Trends, MSP Programs, AI Strategy, Vendor Neutrality, and Generative AI Interfaces

Antivirus Trends, MSP Programs, AI Strategy, Vendor Neutrality, and Generative AI Interfaces

Nearly half of Americans still use third-party antivirus software despite built-in security features in mainstream operating systems. The reasons for this choice include fear of malware, privacy concerns, and online shopping security. Additionally, there is a growing fear of losing cryptocurrency, ...

Cybersecurity, Tech Regulation, AI Training, Apple AirPods with Cameras

Cybersecurity, Tech Regulation, AI Training, Apple AirPods with Cameras

The U.S. Cybersecurity and Infrastructure Security Agency (CISA) has indicated there will be no ban on ransomware payments. Director Jen Easterly emphasized the importance of reporting cyber incidents and promoting secure design practices to combat cyber threats effectively. The episode also delves...

Navigating Price Sensitivity, AI Advancements, and AI Responsibility in IT Services

Navigating Price Sensitivity, AI Advancements, and AI Responsibility in IT Services

The episode highlights the growing price sensitivity among consumers, leading businesses to lower prices and focus on providing value to customers. IT leaders are facing an increase in high-priority digital incidents, impacting customer trust and revenue streams. Medium-sized enterprises are turnin...

From Software Development to Cybersecurity: A New MSP's Journey with Nerds to Go's Paul Ongioni

From Software Development to Cybersecurity: A New MSP's Journey with Nerds to Go's Paul Ongioni

Paul Ongioni, a seasoned tech professional, transitioned from software development to business ownership by launching the first Nerds to Go franchise in Chicago. With a focus on managed services and computer repair, Nerds to Go offers services to both residential and business clients. Paul's motiva...