Today on the Business of Tech podcast, Dave Sobel discusses the challenges remote employees face with higher layoff rates and lower promotion rates. Bernie Sanders and Alexandria Fain propose a shorter work week to address long hours compared to global peers. Additionally, generative AI adoption is recommended to combat slowdowns due to copyright concerns. Dave also delves into the impact of return-to-office mandates on firms' financial metrics and employee satisfaction levels. The episode explores how such mandates may be used to reassert control over employees and points to declines in overall job satisfaction and work-life balance as a result.
Three things to know today
00:00 Remote Employees Face Higher Layoff and Lower Promotion Rates, Exposing Firms to Legal Risks
05:46 Sanders and Fain Advocate for a Shorter Workweek, Highlight Long Hours Compared to Global Peers
08:06 Generative AI Adoption to Face Slowdown Over Copyright Concerns, Gartner Reports
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[00:00:00] It's Tuesday, March 19th, 2024 and I'm Dave Solbel, three things to note today.
[00:00:08] Remote employees face a higher layoff level and lower promotion rates exposing firms
[00:00:12] to legal risks.
[00:00:14] Sanders and Fane advocate for a shorter work week, highlighting long hours compared
[00:00:19] to global peers and, generative AI adoption to face slowdown over copyright concerns
[00:00:26] per a gardener.
[00:00:27] Yes, it's the Business of Tech.
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[00:01:20] Yesterday I mentioned that occupancy rates hit 62% of their February 2020 average for office
[00:01:27] space.
[00:01:28] Let's examine that landscape a bit more.
[00:01:31] A study found that returned to office mandates did not improve firm financial metrics,
[00:01:37] but deep-preased employee satisfaction.
[00:01:40] The analysis of S&P 500 companies showed that RTO mandates were linked to firms with male
[00:01:46] CEOs who had greater power in the company.
[00:01:49] The study suggested that RTO mandates may be used to reassert control over employees
[00:01:55] and blame them for poor firm perfumes.
[00:01:58] Unsurprisingly, RTO mandates were associated with declines in overall job satisfaction,
[00:02:03] work-like balance, senior management and corporate culture.
[00:02:08] A survey by FlexJobs found that half of American workers are willing to take a pay cut
[00:02:13] for the opportunity to work remotely.
[00:02:15] The workers are also willing to give up vacation days and increase working hours or row.
[00:02:22] The survey also revealed that workers are willing to forego other benefits, such as professional
[00:02:26] development opportunities and company provided insurance.
[00:02:30] Millennials were most willing to give something up for remote work, followed by Gen X and boomerops.
[00:02:37] Workers are also willing to relocate for remote work with lower living costs, climate
[00:02:41] and culture being motivating factors.
[00:02:44] The share of workers living far from their offices has increased significantly, and
[00:02:49] the desire for remote work has remained strong despite layoffs in industries that offer
[00:02:54] virtual opportunities.
[00:02:57] Remote workers are at a risk of being laid off or missing out on promotion opportunities
[00:03:01] than they're in office counterpart, potentially exposing employers to discrimination suits.
[00:03:07] Studies show that remote, white color workers were 35% more likely to be laid off and 31%
[00:03:13] less likely to be promoted.
[00:03:16] Dell has changed its promotion policy for remote employees, requiring them to work at an
[00:03:21] approved office at least three days a week to be eligible for promotion.
[00:03:26] This shift contradicts the company's previous support for remote work, goes against Michael
[00:03:31] Dell's belief that in office work is unnecessary for a good company culture.
[00:03:37] And in all this change, business insider covers landlords considering alternative uses
[00:03:43] for work office space.
[00:03:45] Explored options include hotels, advanced manufacturing facilities, film studios and
[00:03:49] medical offices.
[00:03:51] While residential conversions are still the most profitable choice, there are financial
[00:03:56] and physical hurdles to repurposing office spaces.
[00:03:59] Warehouses may be a viable option for large office spaces.
[00:04:05] And this might all be political too.
[00:04:07] A survey shows that the subject has become unnecessarily politicized.
[00:04:12] Many believe that companies are out of touch for focusing on back to office protocols.
[00:04:17] The issue is emotionally charged due to its connection to the COVID-19 pandemic and
[00:04:21] questions of fairness and power to arise.
[00:04:25] The debate often cleaves among familiar divides, with remote workers typically being college
[00:04:30] educated urban employees while those unable to work remotely are more likely to be frontline
[00:04:35] workers.
[00:04:36] Work troopers warn that willingness to come into the office has become a factor in hiring
[00:04:42] and length.
[00:04:45] Why do we care?
[00:04:47] Opportunities exist in areas right for disruption.
[00:04:50] In technology services, we're looking for those.
[00:04:53] Additionally, the high value of technology consulting helps customers maximize their
[00:04:58] technology and best.
[00:05:00] That's why work dynamics, remote works, hybrid work, whatever you call it are opportunities.
[00:05:06] Data shows that imposing RTO mandates is detrimental.
[00:05:09] However, flinging staff remotely without policies of support is also detrimental.
[00:05:15] So there's work to guide customers here.
[00:05:19] And note there will be a window to this opportunity.
[00:05:22] Consider this as office leases come up for renewal and potentially don't get renewed
[00:05:27] and as landlords find other use system of commercial real estate too, it's going to
[00:05:31] be a shift.
[00:05:33] What can you do to take advantage of that shift?
[00:05:37] My critical insight is that the issue is politicized.
[00:05:40] To avoid the mess, strive for transparency and inclusivity in your decision processes.
[00:05:48] US Senator Bernie Sanders is introduced a bill to shorten the US work week to 32 hours
[00:05:53] without a deep recent pay.
[00:05:56] The bill called the 32-hour work week act was introduced in the Senate and companion
[00:06:01] legislation was introduced in the House.
[00:06:04] The proposed legislation would gradually shorten working hours over three years.
[00:06:08] Bernie Sanders and Sean Fein penned an Washington Post opinion article offering this data to support
[00:06:15] the bill.
[00:06:16] American workers are more than 400% more productive than they were in the 1940s.
[00:06:21] In 2022, US workers logged 204 more hours a year than employees in Japan, 279 more hours
[00:06:28] than those in the United Kingdom and 470 more hours than those in germ.
[00:06:34] 71% of workers in companies that have moved to a four-day work week report feeling less
[00:06:39] burn out, 39% feeling less stress, and 46% reported feeling less fatigued.
[00:06:47] Courage or recent report, 31% of US tech workers work less than 40 hours per week with younger
[00:06:52] generation staining advantage of workplace flexibility.
[00:06:56] The report also highlights that tech companies are iring and looking to attract top talent
[00:07:00] by offering work-life balance and better benefits.
[00:07:04] Job seekers prioritize work-life balance, less stress, and improve benefits when considering
[00:07:09] new roles.
[00:07:11] Why do we care?
[00:07:12] I'm going to quote the opinion piece.
[00:07:15] Quok, although it is rarely discussed in the media, the Senate overwhelmingly passed legislation
[00:07:21] to establish a 30-hour work week in 1933.
[00:07:25] While that legislation ultimately failed because of intense opposition from corporate
[00:07:29] America, a few years later President Franklin D. Roosevelt signed the Fair Labor Standards
[00:07:34] Act into law and a 40-hour work week was established in 1940.
[00:07:40] End quote.
[00:07:41] I bring this up because 40 hours is arbitrary.
[00:07:44] There's no magic to 40 hours.
[00:07:46] I'm skeptical that this bill has legs for many reasons.
[00:07:51] That's not the focus.
[00:07:52] The insight is that there's room to be competitively different in adjusting your work culture and
[00:07:58] helping customers do that too.
[00:08:00] Arbitrary limits are the perfect place to be disruptive.
[00:08:08] According to Gardner, the adoption of Generative AI will slow down due to concerns about copyright
[00:08:13] infringement.
[00:08:14] This Generative AI models are trained on large amounts of data, including content from
[00:08:18] the Internet.
[00:08:19] There's a risk of using other people's work without explicit permission.
[00:08:24] This has led to legal action and defensive spending by organizations to protect intellectual
[00:08:28] property.
[00:08:29] Gardner also predicts that building large language models from scratch will be costly and complex,
[00:08:35] with any enterprises to forego their efforts.
[00:08:39] To maximize results, chief data and analytics officers should balance AI ambition with
[00:08:44] risk tolerance and design open systems to switch models as needed.
[00:08:50] By 2028, Gardner predicts that one-third of interactions with Generative AI services will
[00:08:55] utilize action models and autonomous agents for task completion.
[00:09:00] Autonomous agents have the potential to handle complex tasks, learn from their environment
[00:09:04] and improve over time.
[00:09:05] They can reduce the need for human intervention and impact sectors such as healthcare, education,
[00:09:11] gaming, and insurance.
[00:09:13] Here, objective functions are crucial for controlling the behaviors of autonomous agents
[00:09:18] and delivering value.
[00:09:21] According to EY, Generative Artificial Intelligence integration is the top opportunity for
[00:09:26] tech businesses in 2024.
[00:09:29] Most companies are still in the early stages of AI maturity.
[00:09:33] Strategies based on Generative AI have the potential to fuel the industry's resurgence.
[00:09:37] The care also highlights the utilization of Generative AI in front office and back office
[00:09:42] trials and the importance of careful solution design and additional controls.
[00:09:48] According to Gardner Research, more than half of enterprises that build custom large language
[00:09:52] models will abandon initiatives due to costs, complexity, and technical debt by 2028.
[00:10:00] Fasted Generative AI can lead to high technical debt, early movers have the advantage of upskilling
[00:10:06] and acquiring talent.
[00:10:08] However, Generative AI efforts may help in reducing tech debt in the future.
[00:10:13] Enterprises can use Generative AI tools to replace legacy apps, shrinking modernization costs.
[00:10:19] Balancing AI goals with risk tolerance is crucial as the competitive advantage of AI solutions
[00:10:25] is short lid.
[00:10:28] Why do we care?
[00:10:29] I'm shocked to learn that reality will slap right back.
[00:10:33] Who knew?
[00:10:35] But it all serious.
[00:10:36] This data is both obvious and insightful.
[00:10:40] Customers need help finding the right use for this new technology within legal bounds.
[00:10:44] It has significant potential, and the trick is to make smart first moves and not drag
[00:10:50] technical debt so I love it all.
[00:10:54] There are lots of ways to solve this problem and move as fast as possible is not the best
[00:10:59] one.
[00:11:00] I'll also offer that not move is a pretty poor one too.
[00:11:07] Thanks for listening, it's National Automatic Door Day.
[00:11:11] Seriously, National Automatic Door Day.
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