On this bonus episode of the Business of Tech, Erik Jan Frieser joins host Dave Sobel to discuss the upcoming NIS2 regulation in Europe. They delve into the importance of compliance for customer safety and the impact of NIS2 directive on IT service providers. Tune in to learn more about navigating this regulatory landscape and staying compliant in the tech industry.
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[00:00:00] Listeners know I do like to talk about regulation.
[00:00:05] I think it's really important that we make sure that we're applying the right compliance
[00:00:09] to our customers and making sure we're keeping them safe in all the right way.
[00:00:13] The Europeans are so invested in this as well, and I wanted to learn a little bit more
[00:00:18] about an upcoming regulation, NIST 2, so I had Eric Jean-Friezer on to tell me a
[00:00:24] little bit more and what they're doing to help be compliant.
[00:00:28] Let's get started on this bonus episode of the Business of Tech.
[00:00:58] Eric, thanks for joining me today.
[00:01:18] Thank you, Dave. Thank you for having me.
[00:01:22] Now, I cover a ton of legal and compliance stories on the show, but obviously,
[00:01:28] I've got a very heavily American audience, so I like touch to some European laws.
[00:01:33] But there's one coming up that I think we want to have a conversation about.
[00:01:37] Tell me a little bit about what's going on with NIST, that Network Information Systems
[00:01:42] Law, and they're directing from the EU. What's happening with it over the course of this year?
[00:01:47] So what we see is that the NIST 2 directive is coming towards us, and there's a lot of
[00:01:55] buzz going on around it in Europe. We see a lot of countries developing their own requirements.
[00:02:02] The member states are developing their requirements, and a lot of companies
[00:02:09] get lost in the jungle that called NIST 2 at the moment.
[00:02:14] And we developed a platform for that to help these companies out becoming client to NIST 2.
[00:02:21] Well, let's take the quick step back. What is NIST 2? What's it contained and who's it applied to?
[00:02:27] So the NIST 2 is a follow-up on the NIST 1 directive, and it really focuses on cybersecurity.
[00:02:35] It focuses on these high critical and other critical sectors
[00:02:39] that really need to have their cybersecurity on a good base level.
[00:02:44] And what has been developed is a directive that really shows these companies that they
[00:02:52] need to have in order to be compliant with NIST 2. And one of the other things is that
[00:02:57] there will be fines granted to these companies if they don't have this in place.
[00:03:02] And that's really a difference if we look to other directive.
[00:03:06] Now, I mean a lot of these cybersecurity frameworks are very standard. We talk a lot about the NIST
[00:03:12] cybersecurity framework in the US. We've got some of the new directors around that.
[00:03:16] But one of the things about NIST 2 is it applies very broadly in a way that a lot
[00:03:23] of my American listeners ought to care about. Talk to me a little bit about how it applies
[00:03:27] and who it applies to. So it really applies if you look at the official way to two sectors,
[00:03:34] the high critical sectors. You can think of the energy companies, transportation, financial market,
[00:03:43] healthcare, drinking water, wastewater, digital infrastructure. These are really the high
[00:03:49] critical sectors. But also the administrators of IT services, space travel, banking. So that's
[00:03:57] the section that's called the high critical sectors. But we also have the other critical
[00:04:02] sectors. And these are the digital providers, postals, courier services, waste management,
[00:04:10] food producing, chemicals, research, manufacturing. It's really a broad spectrum of these companies.
[00:04:18] And what we also see developing is the supply chain companies that are offering services to
[00:04:26] these companies. So it's getting broader and broader in the companies that need to comply and
[00:04:33] companies that want to comply to NIST 2. Now, we were talking before, and one of the reasons I
[00:04:39] was interested in this is that you looked at this and your interpretation is that there's
[00:04:43] actually going to be a lot of American companies that are swept up in ways that they may not
[00:04:49] be aware of. Give me some of the examples of the scenarios that you've been thinking about
[00:04:53] that my American listeners need to be aware of. So what we see is that we get a lot of questions
[00:05:02] asked by different companies, and they ask us like how is your tool working for us for NIST 2?
[00:05:07] And then I look at these companies and they ask them why do you want to become compliant
[00:05:11] on this too because you don't have to become compliant. But then these companies, they quickly
[00:05:17] say to me, we have these companies that we work with in Europe and we expect that they will ask us
[00:05:24] to also comply to these NIST 2 requirements. And that's why we specially designed also a supply
[00:05:31] chain portal for them to show that they have compliance to the minimal requirements that
[00:05:37] NIST 2 is asking them. And it's pretty broad, right? Because if I'm an American company and
[00:05:43] I manufacture something and I sell a unit to a European, I'm now swept up in this. I would have
[00:05:51] to make sure that that sale and all the data related to it is involved. Walk me, I mean,
[00:05:57] it's that granular? What do I have to protect? So it's really depending on which customers
[00:06:04] do you offer your service to in Europe. And if these customers are in these critical sectors,
[00:06:10] then you can expect them to ask you that you comply to the most of the requirements that are being
[00:06:16] asked inside of the NIST 2. So wait, I again think let's talk about the framework itself
[00:06:23] because I want to make sure that my listeners are getting a sense of some of the specifics
[00:06:27] in it. Like talk to me a little bit about some of the specific requirements that are in there
[00:06:33] and some of the penalties for noncompliance. So if you look at the specific requirements,
[00:06:40] Dave, then we're looking at a lot of them. We look at incident handling, business continuity.
[00:06:46] We look at the supply chain security. So they really have to look at how is your supply chain
[00:06:54] organizing their security. So that is one of really important. We also look at cyber security
[00:07:00] awareness training, monitoring of your eye as a management internal audits. And you really can go on
[00:07:08] it's really about looking at what have you done? What are you doing? How are you managing
[00:07:13] your cyber security? And it really will touch a lot of your customer base.
[00:07:18] So one of the things that's always notable about European regulations is that they
[00:07:23] generally come with real peaks. They are Europeans are much more aggressive as regulators
[00:07:29] in terms of making the penalties substantial. Tell me a little bit about the penalties for non-compliance.
[00:07:38] Yes, so this is one that's really important. Penalties can be really big. So when we are not
[00:07:46] complying to NISTU for the essential high critical sectors, the fines can go to 10 million euros
[00:07:55] or 2% of your year revenue. And if you look at the critical sectors, it can be to a
[00:08:02] two max of 7 million euros or 1.4% of worldwide revenue. So that is really a risk for your whole
[00:08:11] company of not being compliant to NISTU. So you've built a platform to help
[00:08:18] solution providers, IT companies address the NISTU compliance. Walk me through kind of what your
[00:08:24] approach is and what you've put together to help with that compliance process.
[00:08:29] Yes, so we really have developed a platform around NISTU. We've done this for years. We did it for
[00:08:36] ISO, we did it for medical defisor regulations, GDPR and others. And what our approach always was
[00:08:44] was make it simple because reading a directive like NISTU is really difficult. You have to go
[00:08:51] through it again and again. And then if you're not a legal specialist, it's really difficult to
[00:08:56] understand what's there. And that's exactly what we did. We made it simple with a team of legal
[00:09:02] and technical consultants. We've been through this directive and we've turned it around,
[00:09:07] especially for your organization, to really pick it up simple, fill in the things,
[00:09:14] the measures that you have made on every chapter that's needed and the requirement
[00:09:18] that's needed so you can in the end comply to NISTU on a really fast and easy way.
[00:09:25] So this seems like it looked through the approach would be really good for somebody
[00:09:29] particularly that may not be as familiar with it. Let's walk through a simple example.
[00:09:34] Say that I'm a medical device supplier and in particular I'm thinking about a
[00:09:40] managed services customer who supports this customer. So they've got a customer who supplies
[00:09:46] a small medical device, right? It's not a particularly
[00:09:49] piece and they don't, they're American based but they sell enough of them over in Europe to
[00:09:55] be compliant. Walk me through the process of how a solution provider would help this
[00:09:59] customer specifically with their needs. Yeah, so what we have developed is a platform that you
[00:10:06] can start using as a customer and it will be even better if you have a consultant from an MSP
[00:10:13] partner because they really can help you out with all the details and even
[00:10:17] become quicker compliant to NISTU. So we have four different customers, we have different versions
[00:10:23] of the portal and when you start working in the portal you will see all these requirements
[00:10:29] and they are there and they have explanations, they have explanations where you need to fill in
[00:10:34] who is responsible for different types of subjects and there are different places
[00:10:39] where you can fill in what kind of measures you have made for each subject. So for an instance,
[00:10:46] if we look at security awareness you will be asked what have you done around security
[00:10:51] awareness training inside of your company and then there will be a way where you can fill in
[00:10:57] all the measures measurements that you have made around security awareness. And of course if
[00:11:03] you have an MSP that really helps you out with this then they can also support you in setting up
[00:11:10] the security awareness training, maybe MXDR solutions or other solutions around cybersecurity.
[00:11:17] So for a lot of my listeners right, they've got American-based businesses,
[00:11:21] they're focused on that and they've done some work already around compliance. They may have
[00:11:25] worked to be compliant with some of the regulations that are relevant here.
[00:11:29] You worked with some companies that have transitioned to try new business in Europe,
[00:11:33] give me a bit of a sense of like how much that preparedness will apply when thinking about NISTU.
[00:11:41] Yes, that's a good question Dave. We see of course different directives and one of the
[00:11:48] directives we of course also see in Europe but also outside of Europe is the ISO 27001
[00:11:54] and other ISO directives. And of course what we see is there is similarity between NISTU and
[00:12:00] ISO. And what we did in our platform is that it has a cross-reference. So if you are
[00:12:07] complying to one of these chapters then it will also cross-reference to your ISO if you're using
[00:12:15] also or ISO portal for that. So there are similarities and on different requirements
[00:12:23] you can become compliant really quickly because you maybe already have done that.
[00:12:28] So Eric if people are interested in learning a little bit more how can they get in touch?
[00:12:35] Yes we have a website for that Dave. You can find it on cyberbasics.org.
[00:12:42] You can find all the information there and also the way to have a common contact with me
[00:12:47] and I'm really happy to help you out with any kind of questions around NISTU.
[00:12:52] Eric Zeghryzer is the CEO and co-founder at Frazier & Schuchman focused on the ICT
[00:12:59] delivery in a fast and coefficient way focusing on security and compliance.
[00:13:03] He's joined me today from his home in the Netherlands. Eric thanks for joining me today.
[00:13:08] Thank you for having me Dave have a nice day.
[00:13:13] The business of tech is written and produced by me Dave Sobel under ethics guidelines
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