Wed Oct-18-2023: MSPs in AI Success, Optimizing the Future of Work, and Europe's IT Demand Decline

In this episode, we discuss three key topics. First, we explore the decline in Europe's demand for IT and business services, with managed services down 2% and as-a-service dropping 8%. We also delve into the latest State of the Industry report from Information Services Group, which highlights declines in IT outsourcing and infrastructure as a service, while business process outsourcing and software as a service saw growth.

Next, we explore the convergence of networking and cybersecurity. According to Cato Network's 2023 SASE Adoption Survey, 82% of IT leaders worldwide are driving this convergence within their organizations. We discuss the implications of this trend and what it means for tech service providers.

Finally, we examine the future of work in chaos and the new trends that are emerging. We discuss how these trends affect not only tech service providers but also other industries. Additionally, we touch on the three pillars necessary for AI success.

Three things to know today

00:00 What Europe's IT Demand Decline and the Convergence of Networking and Cybersecurity Means

03:44 The Future of Work in Chaos: What New Trends Mean for Tech Service Providers

07:38 More Than Tech: The Three Pillars Necessary for AI Success

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About Business of Tech: The daily MSP news and analysis podcast for managed service providers and IT services leaders. Host Dave Sobel covers AI for MSPs, MSP pricing and profitability, MSP M&A and private equity, vendor partner programs, MSP cybersecurity and liability, and MSP operations — and answers the question every story raises: Why do we care? Produced by MSP Radio.

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