Chris Vincent's MSP has remained a fixture in the MSP top 500 for over a decade. In this episode, he shares how his company's unique co-managed model has allowed them to serve clients ranging from 250 to 40,000 users. Chris discusses the challenges of transitioning from a hardware-focused business to a recurring revenue model, and the importance of investing in people, processes, and systems to scale effectively. He also reveals insights into his company's diversification into verticals like healthcare and energy, and his vision for the future impact of AI on the MSP industry. If you'd like learn what Chris has done to be ranked so highly for 11 years in a row, then check out today's episode.
Chapters:
0:00 - Intro
1:46 - The beginning and pivoting to enterprise customers
5:55 - Their customers: 250+ users
10:25 - Nationwide reach
13:49 - Breaking the rules & knowing what you want
16:44 - Starting fully managed services before anyone else
21:02 - Delivering on a variety of verticals
29:47 - How’s he’s been in the top 500 for years
34:44 - MSP Titan Questions
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🤝 Connect with Chris: https://www.linkedin.com/in/chris-vincent-904b7913/
🤝 Connect with Damien: https://www.linkedin.com/in/dstevens
📺 Watch on YT: https://www.youtube.com/channel/UCbzzyR7yX9l9XQaZCBp0v0g
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