MSP Mindset with Damien Stevens
Welcome to MSP mindset with Damien Stevens, where we have real conversations with real MSPs who have real struggles. We dive deep into all things business, including marketing, culture, work-life balance, and more, all to help you grow your business, think differently, and get out of your comfort zone.
From Intern to Owner to Orchestrating Rocketship Growth
If 99% of your backups are recoverable, but 1% aren't... you're on thin ice. We can make sure you're 100% with our co-managed process: https://bit.ly/3X1L8ED In this episode, Anderson Technologies’ Managing Partner Farica Chang reveals how she rocketed from $12-an-hour proofreader to co-owner, doub...
Don't Let Your MSP Miss Out On What's About To Happen, with Jay McBain
MSPs stand on the edge of a once-in-a-generation profit boom—yet most will sleep right through it. Discover the exact shifts Jay McBain, Chief Analyst at Canalys, says are days away from reshaping your margins forever. Live at Pax8 Beyond 2025, Jay joins host Damien Stevens to map the next 20-year ...
Crossing MSP “No-Man’s-Land” to 40 Employees
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED Tired of feeling trapped in founder-led sales? Vince Gremillion scaled past the “no-man’s-land” every MSP dreads—while hitting 99% CSAT and out-maneuvering private equity t...
He Built to $5M and Exited, You Can Too
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED Want to know why most managed service providers never break the $5 million ceiling? On today’s episode, Damien sits down live at Pax8 with Shawn Freeman, CEO of Impactful M...
He Oversees 300 MSPs Across the US, Here's What He's Seeing
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED On today's episode, we have on Dan Shapero, President of TeamLogic IT, and we're focusing on scaling MSPs through a franchise model, the mindset and character of successful...
The Secret Ingredient Most MSPs are Missing... Hospitality
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED What if the secret to scaling your MSP wasn't tech—but customer experience? In this episode record at Pax8 Beyond, Justin Esgar, CEO of Virtua Consulting, drops a truth bom...
Your MSP Is Not a Family, You're a Team
Co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED Would you call your MSP a “family”? Sumeet Sabharwal wouldn’t—and his brutal honesty helped him grow Netgain Technology into one of the top 11 MSPs in North America. In thi...
Zero-to-100 Staff: And How His MSP Is Still Growing
Servosity's co-managed backups: daily checks, immutable storage, full quarterly DRaaS testing — all done for you ►► https://bit.ly/3X1L8ED In this episode, FusionTek CEO Brian Miller reveals the gritty, self-funded strategy that took his MSP from a 1 man shop to a 100-employee powerhouse through fo...
I Built My MSP for Family—Not Fortune
Learn more about how my robust backup process can secure your client’s data ►► https://bit.ly/3X1L8ED Keith Willis of ECX Systems built a fast-growing MSP by doing things differently—putting his family first, cutting out high-stress clients, and redefining what MSP sales should look like. In this e...
How this MSP Keeps Clients for Decades and Uses It to Fuel Grow
Learn more about how my robust backup process and secure your client’s data ►► https://bit.ly/3X1L8ED In this episode, Damien interviews Karen Schell and Melissa Bryant, outgoing and incoming presidents of DP Solutions. Both rose from the trenches of customer-facing roles to lead a thriving MSP wit...
Niching Isn’t Always Easy, But Here’s Why It’s Worth It
Learn more about how my robust backup process can secure your client’s data ►► https://bit.ly/3X1L8ED Niching your MSP sounds great in theory—but what happens when it means turning away revenue, firing clients, and rebuilding your stack from scratch? Vinod Paul, President of Managed Services at Ali...
How ‘Getting Over Myself’ Built a Top MSP
Co-managed backups that actually work: daily checks, immutable storage, full quarterly DRaaS testing — all done for you. 🔒 Servosity Backup and DR: tested, verified, recoverable ►► https://bit.ly/3X1L8ED ➡️ Can improv comedy and boxing make you a better MSP CEO? For Jason Vanzin, the answer was a ...
This MSP Hires from Outside the Industry, and It Works
Lean more about how my robust backup process and secure your client’s data ►► https://bit.ly/3X1L8ED (video ad) 👀 Could you grow faster by hiring people with zero tech experience? I sat down with Danny Perry, CEO of IT Cubed, to learn how he and his co-founder built a Top 500 MSP—by recruiting fro...
The Mindset Shift That Took His MSP to the Next Level, with Kayvan Yazdi
What if the biggest bottleneck in your MSP isn’t a tech stack, a sales strategy, or a new hire... but you? In this week's episode of MSP Mindset, we sit down with Kayvan Yazd, founder of TruAdvantage, the top-ranked MSP in the San Francisco Bay Area. Kayvan shares how a single mindset shift—startin...
How One MSP Took Caring for His Team to a New Level + the VCIO Process Every MSP Needs
Don't let your backups ruin your reputation, let Servosity co-manage them with you ►► https://bit.ly/43Gd3hI In this week's episode, Alex Markov (CEO, Red Key Solutions) shares how losing his right-hand executive pushed him to rethink how he invests in his team, both professionally and personally. ...
He Removed 75% of His Clients in 1 Year - Without Losing Revenue!?
Don't let your backups ruin your reputation, let Servosity co-manage them with you ►► https://bit.ly/43Gd3hI In this episode, Wade shares how he and his team used a simple red-yellow-green system to objectively rate every client. What it revealed... 75% of their client base weren't good fits. But i...
His "Secret" to Growing a $35M MSP with No PE
Servosity doesn't just store your data — they test, validate, and guarantee it’s recoverable every single day ►► https://bit.ly/43Gd3hI What does it really take to grow an MSP to $30M+—without private equity, hype, or shortcuts? In this episode, I sit down with Mike Chaput, CEO of Endsight, who sca...
From High School Dropout to MSP CEO: Chris Friel’s Story
What happens if your backups aren't recoverable? With Servosity, we co-manage your data with you to ensure that never happens ►► https://bit.ly/43Gd3hI 👀 What if your biggest setbacks were actually your superpowers in disguise? That’s the story of Chris Friel, CEO of VoDaVi Technologies, who went ...
How a Top 500 MSP is Leveraging AI Now and Why You Should Be Too
Focus on your zone of genius and let us co-manage your backups with you ►► https://bit.ly/4lh8HUv Most MSPs are still “watching” AI—Shane Naugher is already helping clients with it (and also buliding a second company around it!). But, that's not where he started out. After nearly 25 years in busine...
How I Grow My MSP $100K MRR Each Quarter (Not PE Backed)
Lean more about how Servosity can secure your client’s data ►► https://bit.ly/3X1L8ED 👀 How do you go from $600K to $22 million in just 10 years—without private equity backing? That’s exactly what Aaron Underhill, CEO of Dedicated IT, pulled off. He’s adding over $100K in MRR every quarter and may...