Welcome to MSP mindset with Damien Stevens, where we have real conversations with real MSPs who have real struggles. We dive deep into all things business, including marketing, culture, work-life balance, and more, all to help you grow your business, think differently, and get out of your comfort zone.
Are you playing to win with your MSP? On this week's episode, former NFL player turned CEO, Shawn Harper, joins the podcast to share how you can overcome obstacles in all areas of your life with a winning mindset. It's time to stop playing the victim and instead be the victor. Making this mindset s...
On this week’s episode, Ethan Bull, co-founder of ProAssisting, joins the show to discuss the powerful impact an executive assistant can have on both your MSP and personal life. Win back your time from tasks you SHOULDN’T be doing and use that free time to invest in your family and focus on areas o...
On this week’s episode, Terry Hedden, founder of Marketopia and former MSP, joins the show to discuss his story of having one of the nation's fastest-growing MSPs in its time. From a $24k investment to making the Inc 5000, Terry shares his insights into what you can do to fast-track your MSP. Hint:...
On this week's episode, Joe Rojas, who's built 3 MSPs to over seven figures, shares his story with niching and how it jumpstarted all his business ventures. If you're looking to grow your MSP exponentially, then it's time to find your niche. And when you do, buckle up because you're going to take o...
In this week’s episode, Damien sits down with Shawn Walsh and Dave Cava, authors of "The Pumpkin Plan for MSPs," to discuss their journeys in the MSP industry. Shawn shares his transition from law enforcement to business leadership, while Dave recounts his rapid MSP growth (1 million revenue in 1 ye...
In this week’s episode, Damien sits down with Sunny Kaila, CEO of IT by Design, to explore his entrepreneurial journey from a young immigrant with limited English skills to leading a nearly 1,000-employee organization. Sunny shares his experiences growing up on a farm in India, moving to the U.S., a...
In this week’s episode, leadership and management expert Dave Kline offers insights into how you can elevate your leadership and management skills. Drawing from his extensive experience in top companies, Dave discusses practical strategies for hiring the right team, the importance of recruiting vs h...
Do you ever struggle with sales? If so, Brain Gillette, founder of Feel Good MSP is sharing his story and techniques on how he, as a VP of sales, helped an MSP grow 3x in 3 years. His techniques are very different from what we've always been told... But this is the future of sales. Chapters: 0:00 - ...
This week on MSP Mindset, join us for a packed conversation with Kyle Christiansen, co-founder and chief Accountability Officer at Empath. In this episode, we delve into critical strategies for MSP owners, focusing on pricing and profit margins, recruiting, accountability, and sales. Improvements in...
Today's episode spotlights Arlin Sorenson, a pivotal figure in the tech industry and founder of Heartland Technology Solutions and HTG Peer Groups, now known as ConnectWise Evolve. Arlin has shifted his focus from running his IT company to mentoring tech leaders and enhancing business growth through...
Ever struggled with self-sabotage or imposter syndrome? We should all raise our hands! On this week's episode, business coach and entrepreneur April Garcia joins the show to discuss overcoming self-sabotage to better your success. Voted least like likely to succeed in high school, April is now a hig...
On this week’s episode, we’re discussing how to build a culture of authenticity within your MSP. It starts with the transformative power of genuine feedback, discovering your Zone of Genius, and learning the crucial role of authentic communication. Leading the discussion, Brian Hoppe, former MSP and...
Struggling to find or maintain talent at your MSP or small business? If so, Zeke has some answers. On today's episode, Zeke Lopez, founder of People Oxygen, joins the show to discuss productive mindsets around hiring people. Sneak peek, it starts with valuing the brains (the people) over the bucks (...
On today's episode of MSP Mindset, Johnny Page, CRO of SaaS Academy joins the show to discuss his journey from commission only sales to CEO to now CRO of SaaS Academy. He's sharing all he learned along the way, from victories to struggles. He drops tips on hiring and how to make sure you're building...
What would you do if your MSP suffered a ransomware attack? Would you fold or could you make it through? On today's episode, Robert Cioffi, co-founder of Progressive Computing, shares his story about how he and his partner pulled their MSP through a massive attack. He goes into what happened (his MS...
Are your limiting beliefs holding back you and your MSP? If so, join us for today's episode, as Nigel Moore, founder of the Tech Tribe and former MSP owner, joins to discuss his journey in self growth. From depressed, dark thoughts to joy and contentment, see how Nigel improved himself which in turn...
As technology advances at an insane pace, how do you as a MSP face the upcoming challenges with generative ai and hiring good talent? On today's episode, Jay McBain, chief analyst for Canalys, joins the show to give us an idea of what's down the road for MSPs, areas MSPs are missing out on, and what...
On this week's episode, Roger Swanson, Program Director of the RIST Institute for Cybersecurity at the Florida SouthWestern State College and an MSP owner for 17 years, joins Damien to discuss the struggles that come along with owning a business. Together they'll discuss the following: Being open an...
Toby Musser, CEO of MNS Group and one of the less than 50 Authorized C3PAO under the Cyber-AB for the Department of Defense, joins Damien for discuss the following crucial topics: An overview of the new CMMC rule Will the rule come out soon? What will MSP's need to do? The impact of the rule to all ...
On this week's episode, Rob Rae, CVP of Community and Ecosystems of PAX8, joins Damien to talk about AI: An overview of AI and the value it can bring to your MSP Why MSP's shy away from AI Why AI shouldn't be viewed as something to be terrified of Advice for other MSP's and critical takeaways Connec...