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In this episode, Sumeet returns for his third appearance to unpack what AI means for the future of MSPs. The conversation goes beyond AI tools and automation to explore how MSPs need to rethink the value they deliver, why CEOs (not just CTOs) need to lead AI adoption, and why vertical expertise and clean, accessible data are becoming critical MSP competencies. The big shift? Clients don't actually want AI. They want outcomes. And that affects how MSPs position, sell, and deliver their services.
Connect more with Damien and Sumeet:
Damien - https://www.linkedin.com/in/dstevens
Sumeet - https://www.linkedin.com/in/ssabharwal/
📺 Watch on YT: https://www.youtube.com/@mspmindset
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