Never recover alone - Servosity co-managed backup and recovery ►► https://bit.ly/4lh8HUv
In this episode, Damien sits down with Hank Dallam, CEO of NetGain Technologies, to unpack how he's uniting legacy systems, decentralizing operations, and deep-rooting culture under one cohesive mission. From private equity pressures to rebuilding client success and leading through change, Hank shares leadership lessons beneficial for all MSPs.
Chapters:
0:00 - Intro
6:23 - Figuring out where they were as a company
15:52 - From leading a MSP of 30 to 110
21:45 - Leading people over 5 timezones
29:23 - PE doesn't have to be bad
40:19 - What AI is doing for them
52:22 - MSP Titan Questions
Connect more with Damien and Hank:
Damien: https://www.linkedin.com/in/dstevens
Hank: https://www.linkedin.com/in/hankdallam/
📺 Watch on YT: https://www.youtube.com/@mspmindset