Now That's IT: Stories of MSP Success

Lisa Niekamp-Urwin the Founder, President, and CEO of Tomorrow's Technology Today, shares her incredible journey from project management to establishing a full-service support company. Lisa delves into her early career challenges, the motivation behind starting her business during an unemployment ph...

Chris Massey sits down with Charles Weaver, co-founder and CEO of MSP Alliance—the world's largest industry association and certification body for cloud computing and managed service professionals. They delve into the early days of the managed services industry, discussing its evolution from the 90s...

Sit down with James Bartrop, the founder and managing director of ShadowSafe, a leading cybersecurity and IT services MSP based in Brisbane, Australia. James takes us through his incredible journey from a solo entrepreneur grappling with the early challenges of running his own business to building a...

In this revealing episode of "Now That's IT," Luis Giraldo, Chief Experience Officer at ScalePad, shares his unique journey from a world-class musician to a revered MSP advocate, discussing cthe pivotal transitions and decisions that shaped his career and how his background in music provided a rhyth...

Doug Alexander's story is nothing short of remarkable, showcasing his transition from the sales battlefield to the c-suite to the boardroom. With riveting tales from his EMC sales days and insights into his aggressive methodology, Doug's narrative is a treasure trove for anyone looking to inject ent...

Mark Sangster, cybersecurity expert and Chief of Strategy at Adlumin, brings his rich experience from BlackBerry, Intel, and Cisco, and delves into the intricacies of cybersecurity strategies that can empower MSPs. Mark and N-able's Chris Massey explore valuable perspectives for owners and leaders o...

From the pages of English literature to the scientific studies, to leading growth for an MSP. That's the narrative arc Bente Roycroft, CEO of Accurate Network Services, shares with us, painting a vivid picture of her transition from environmental consulting to leading a thriving IT business. Bente r...

Unlock the secrets of IT compliance as we're joined by Bill Smeltzer, Chief Strategy Officer at Focus Technology Solutions. Bill brings a treasure trove of expertise, particularly on the intersection of healthcare and IT. We explore the compliance challenges that small medical practices face and how...

From a simple door-to-door salesman to the heights of the UK's tech industry. Meet Alan Turnbull of Kick ICT Group Ltd, whose meteoric rise from a civil servant to MSP industry leader is nothing short of inspiring. With a candid recount of his early days, Alan takes us behind the scenes of his strat...

Set your sights on the future of the MSP industry with the first ever MSP Horizons Report, jointly produced by N‑able and international MSP-focused research firm, Canalys.This episode featuring industry experts, including N‑able CEO John Pagliuca and Canalys Chief Analyst Jay McBainis, is from Beyon...

Dive into the extraordinary journey of Hywel "H" Ifans, who turned his college side gig into a booming IT empire. In this episode, H, the brain behind BCCIT, reveals the critical moves and strategies that catapulted him from a tech enthusiast to a renowned Managed Service Provider (MSP) owner. Witne...

This inspiring episode traces Chris Soutar's remarkable evolution from a Best Buy sales floor to becoming a powerhouse in the managed services industry. It's a masterclass in adaptability and ambition, offering an inside look at the dynamic and often unpredictable path of career growth in the rapidl...

This episode was recorded at an N-able Business Transformation event, Escape Velocity: Getting to $2M, in Austin, Texas. From Ori Segall's beginnings as a hands-on technician to his rise as a Chief Technology Officer in the MSP industry, his story showcases the pivotal role of standardization and cy...

Hear how Jimmy Puckett, an MSP visionary, transformed the tech landscape through the power of automation. Jimmy shares his journey, revealing how leveraging automation not only revamped his business but also set new benchmarks in the industry. Get ready to explore the impact of technology evolution ...

In this compelling episode, recorded at the N-able Business of Security event in Austin, Texas, join us as we explore the remarkable journey of Christian Kelly, the visionary behind Xantrion's transformation. As Chief Technology Officer and Chief Information Security Officer, Christian shares his st...

In this episode of the "Now That's It" podcast, host Chris Massey sits down with Scott Bernoudy, a seasoned IT professional, entrepreneur, and owner of Open Approach. Dive deep into Scott's unexpected entry into the world of IT, starting from his days at a bike shop to a dairy farm, to becoming the ...

Ted Clouser, owner of PCA Technology Solutions shares his inspiring entrepreneurial story. Ted talks of starting his own computer business at the ripe age of 16 from a rural Pennsylvania dairy farm to becoming the Executive Vice President and eventually the owner of PCA Technology Solutions. He reve...

Dave MacKinnon, N-able Chief Security Officer is our guest today with an impressive career journey to share. From the early days of horsing around with a Commodore 64 to becoming a major cybersecurity player, Dave's story is a perfect blend of nostalgia and cutting-edge tech.We chatted with Dave abo...

Ever wondered how a couple of fresh college graduates managed to carve a respectable niche for themselves in the cutthroat world of managed services? Tune in to our riveting session with John Joyce, a pioneer in the industry, as he narrates his remarkable journey. From setting up a business right ou...

Launching a business as a teenager, navigating the complexities of the entrepreneurial landscape, all while learning to face and overcome significant challenges. That's exactly what our guest, Andrew Hollister, did on his unconventional journey to becoming the successful founder of SimpleTech Innova...