Season 1

Standardization and Security: Ori Segall on Scaling Managed Services in 2024
Now That's IT: Stories of MSP SuccessDecember 21, 2023x
20
00:38:2126.37 MB

Standardization and Security: Ori Segall on Scaling Managed Services in 2024

This episode was recorded at an N-able Business Transformation event, Escape Velocity: Getting to $2M, in Austin, Texas. From Ori Segall's beginnings as a hands-on technician to his rise as a Chief Technology Officer in the MSP industry, his story showcases the pivotal role of standardization and cy...

Ahead of Tomorrow: Embracing AI and Automation with Jimmy Puckett
Now That's IT: Stories of MSP SuccessDecember 07, 2023x
19
00:44:3630.67 MB

Ahead of Tomorrow: Embracing AI and Automation with Jimmy Puckett

Hear how Jimmy Puckett, an MSP visionary, transformed the tech landscape through the power of automation. Jimmy shares his journey, revealing how leveraging automation not only revamped his business but also set new benchmarks in the industry. Get ready to explore the impact of technology evolution ...

In-House Innovation: Building an MSSP from Within with Christian Kelly of Xantrion
Now That's IT: Stories of MSP SuccessNovember 23, 2023x
18
00:47:1132.44 MB

In-House Innovation: Building an MSSP from Within with Christian Kelly of Xantrion

In this compelling episode, recorded at the N-able Business of Security event in Austin, Texas, join us as we explore the remarkable journey of Christian Kelly, the visionary behind Xantrion's transformation. As Chief Technology Officer and Chief Information Security Officer, Christian shares his st...

Unlocking MSP Growth through Peer Groups: Scott Bernoudy of Open Approach
Now That's IT: Stories of MSP SuccessNovember 09, 2023x
17
00:37:5426.07 MB

Unlocking MSP Growth through Peer Groups: Scott Bernoudy of Open Approach

In this episode of the "Now That's It" podcast, host Chris Massey sits down with Scott Bernoudy, a seasoned IT professional, entrepreneur, and owner of Open Approach. Dive deep into Scott's unexpected entry into the world of IT, starting from his days at a bike shop to a dairy farm, to becoming the ...

Perseverance & People: Ted Clouser of PCA Technology Solutions
Now That's IT: Stories of MSP SuccessOctober 26, 2023x
16
00:34:1923.6 MB

Perseverance & People: Ted Clouser of PCA Technology Solutions

Ted Clouser, owner of PCA Technology Solutions shares his inspiring entrepreneurial story. Ted talks of starting his own computer business at the ripe age of 16 from a rural Pennsylvania dairy farm to becoming the Executive Vice President and eventually the owner of PCA Technology Solutions. He reve...

The Intern CISO: Dave McKinnon on Leadership, Trust & Cybersecurity
Now That's IT: Stories of MSP SuccessOctober 12, 2023x
15
00:27:2618.88 MB

The Intern CISO: Dave McKinnon on Leadership, Trust & Cybersecurity

Dave MacKinnon, N-able Chief Security Officer is our guest today with an impressive career journey to share. From the early days of horsing around with a Commodore 64 to becoming a major cybersecurity player, Dave's story is a perfect blend of nostalgia and cutting-edge tech. We chatted with Dave ab...

The Why Behind IT - John Joyce of CRS Technology Consultants
Now That's IT: Stories of MSP SuccessOctober 03, 2023x
14
00:45:5531.57 MB

The Why Behind IT - John Joyce of CRS Technology Consultants

Ever wondered how a couple of fresh college graduates managed to carve a respectable niche for themselves in the cutthroat world of managed services? Tune in to our riveting session with John Joyce, a pioneer in the industry, as he narrates his remarkable journey. From setting up a business right ou...

Creating Strong Company Culture: Andrew Hollister of SimpleTech Innovations
Now That's IT: Stories of MSP SuccessSeptember 14, 2023x
13
00:40:4227.99 MB

Creating Strong Company Culture: Andrew Hollister of SimpleTech Innovations

Launching a business as a teenager, navigating the complexities of the entrepreneurial landscape, all while learning to face and overcome significant challenges. That's exactly what our guest, Andrew Hollister, did on his unconventional journey to becoming the successful founder of SimpleTech Innova...

Becoming "The M&A Guy": Australia's Ryan "Fuzzy" Spillane's MSP Journey
Now That's IT: Stories of MSP SuccessAugust 31, 2023x
12
00:45:2631.24 MB

Becoming "The M&A Guy": Australia's Ryan "Fuzzy" Spillane's MSP Journey

Get ready to embark on a tactical journey through the thrilling world of Managed Services and Mergers & Acquisitions with our insightful guest, Australia's Ryan 'Fuzzy' Spillane. Brace yourselves as Ryan takes us through his compelling entrepreneurial journey, from his humble beginnings at the a...

Side Hustle to Successful MSP: Matt Hutter on Starting and Growing His Business
Now That's IT: Stories of MSP SuccessAugust 17, 2023x
11
00:37:3825.89 MB

Side Hustle to Successful MSP: Matt Hutter on Starting and Growing His Business

Talk about a journey of resilience and redemption! Today, we present an intriguing narrative of Matt Hutter who transformed his side gig into a thriving enterprise, all while navigating the tumultuous terrains of a recession and family life. Matt recounts his humble beginnings, the trials he faced i...

Family Affair: Growing Brite into a Great MSP with Justin Smith
Now That's IT: Stories of MSP SuccessAugust 03, 2023x
10
00:50:0434.42 MB

Family Affair: Growing Brite into a Great MSP with Justin Smith

Journey with us as we delve into the fascinating world of entrepreneurship with Justin Smith, President of Brite. Peel back the layers of Justin's entrepreneurial journey, as he, first with his father then with his brother, took a simple white box manufacturing business and revolutionized it into a ...

From Accounting to Managed Services with Braddon McCleland of South Africa's Network Associates
Now That's IT: Stories of MSP SuccessJuly 27, 2023x
9
00:09:496.79 MB

From Accounting to Managed Services with Braddon McCleland of South Africa's Network Associates

Braddon McCleland, the driving force behind Networks Associates - a thriving managed services enterprise in South Africa shares how he transitioned from an accounting student, to owning his own IT company. Braddon's journey is a testament to the power of passion and self-motivation, as he pivoted to...

Benefits of Early Adoption for MSPs with Rogier de Jong of Kembit
Now That's IT: Stories of MSP SuccessJuly 19, 2023x
8
00:15:2710.65 MB

Benefits of Early Adoption for MSPs with Rogier de Jong of Kembit

What if the secret to building a successful Managed Service Provider (MSP) lies in the heart of a castle in the Netherlands? Get ready to unravel this secret as we chat with our distinguished guest, Rogier de Jong, of Kembit - a company that has mastered the art of navigating technology integration ...

Mastering the MSP Industry: Insights and Strategies with Pete Hughes
Now That's IT: Stories of MSP SuccessJuly 13, 2023x
7
00:13:489.52 MB

Mastering the MSP Industry: Insights and Strategies with Pete Hughes

Join us as we sit down with Pete Hughes and dive into the ins and outs of establishing a successful MSP business. Pete shares his exciting journey from the spark of inspiration that led to the creation of his own company, the trials faced during the early days, and the triumph of overcoming them. We...

Scaling Success: Transforming a Small Help Desk into a Powerhouse
Now That's IT: Stories of MSP SuccessJuly 06, 2023x
6
00:09:526.81 MB

Scaling Success: Transforming a Small Help Desk into a Powerhouse

Brace yourself to embark on a transformative journey with Robbie Swartenbroekx, of Belgium-based MSP b-inside. Through a captivating conversation, Robbie unravels the unique saga of scaling from a humble four-person help desk into an impressive fifty-person company. As we navigate through Robbie's n...

Customer-Centric Strategies for MSP Growth with Chris Janssen
Now That's IT: Stories of MSP SuccessJune 28, 2023x
5
00:14:4210.13 MB

Customer-Centric Strategies for MSP Growth with Chris Janssen

Unearth the secrets of prioritizing the end user to transform your business with Chris Janssen. In a power-packed discussion, we dissect his company's significant shift from 80% projects to 80% managed services within a decade. Pick up tips on what it takes to be a successful technician or consultan...

Passion to Profit: Scaling an MSP with Dan Kitchen, CEO of Razorblue Group
Now That's IT: Stories of MSP SuccessJune 22, 2023x
4
00:19:0813.17 MB

Passion to Profit: Scaling an MSP with Dan Kitchen, CEO of Razorblue Group

Ever wondered how to turn your passion for technology into a successful business? Join us for a captivating conversation with Dan Kitchen, CEO of Razorblue Group, as he walks us through his journey of growing a Managed Service Provider (MSP) and overcoming the challenges that came with it. From scal...

Transforming Your Business: From VAR to Successful MSP with David McKenna
Now That's IT: Stories of MSP SuccessJune 15, 2023x
3
00:18:2412.67 MB

Transforming Your Business: From VAR to Successful MSP with David McKenna

What if you could transform your business by making one bold move? Discover how David McKenna from Running Computers did just that, shifting from a value-added reseller to a successful managed service provider. In this episode, David shares the journey of embracing Intel's server platforms and partn...

IT Staffing to Top-Tier MSP with Tony Johnson of LemonTree
Now That's IT: Stories of MSP SuccessJune 08, 2023x
2
00:20:0913.87 MB

IT Staffing to Top-Tier MSP with Tony Johnson of LemonTree

Ready to uncover the transformation saga of a leading Managed Service Provider (MSP) from an IT staffing company? Buckle up as Tony Johnson, the man behind LemonTree's success, takes us through the thrilling journey of their metamorphosis. Tony candidly shares the challenges they faced embracing the...

Starting and Scaling an MSP with Perry Bowles of Ziptech Services
Now That's IT: Stories of MSP SuccessMay 31, 2023x
1
00:27:4319.07 MB

Starting and Scaling an MSP with Perry Bowles of Ziptech Services

Perry Bowles, technical director for Ziptech Services, shares his story of starting and scaling an MSP. Perry tells of a conversation that led to a meeting with a total stranger turned business partner nearly 20 years ago. Let us help you unlock your business's full potential. N-able Business Transf...