SMB Community Podcast

SMB Community Podcast

Podcasts, articles, and reference materials for Managed Service Providers. Brought to you by internationally recognized MSP Consultant Karl W. Palachuk.
Mandy Teply of the Fit Method
SMB Community PodcastJuly 23, 202418:1024.95 MB

Mandy Teply of the Fit Method

1.) Interview with Mandy Teply of the Fit Method. Hear how health and fitnes in the workplace can help with motivation and productivity. ---  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th http://bit.ly/kernanmastermind   Use “EARLYBIRD” as the coupon code to save $200!! ...

Rob Scott of Monjur
SMB Community PodcastJuly 18, 202418:2925.39 MB

Rob Scott of Monjur

1.) Interview with Rob Scott, co-founder of Monjur Contracts-as-a-service legal solutions ---  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th http://bit.ly/kernanmastermind   Use “EARLYBIRD” as the coupon code to save $200!! SMBTechfest Q4 - Irvine, CA - October 17-18 www...

Where do you draw the line with Cyber Security?
SMB Community PodcastJuly 13, 202420:0227.53 MB

Where do you draw the line with Cyber Security?

1.) The MSP Question of The Week Where do you draw the line with Cyber Security? ---  2.) Notes On The News  We talk: Cyber Security Insurance Rates and June's Auto Dealership Hack.  Reuters Article: https://www.reuters.com/technology/cybersecurity/cyber-insurance-rates-fall-businesses-improve-secu...

When Is The Best Time To Sell Your MSP?
SMB Community PodcastJuly 05, 202428:2338.98 MB

When Is The Best Time To Sell Your MSP?

1.) The MSP Question of The Week When is the best time to sell your MSP? ---  2.) Notes On The News  We talk: June's Auto Dealership Hack and Pax8 Beyond Event.  ---  Our upcoming events and more: MASTERMIND LIVE – Denver, CO – Sept 26-27th http://bit.ly/kernanmastermind   Use “EARLYBIRD” as the co...

Partner Conflicts
SMB Community PodcastJune 27, 202435:0948.27 MB

Partner Conflicts

1.) The MSP Question of The Week How do you deal with partner conflict? We discuss the "Four R's" of conflict resolution: Recognize, Reflect, Respond, and Resolve. --- 2.) Notes on The News Apple AI rollout and Cybersecurity! Is your MSP adapting with the times? --- 3.) Five Minutes With A Smart Pe...

Louis Erickson & Sam Blowes of Bit-Wizards
SMB Community PodcastJune 25, 202428:0338.53 MB

Louis Erickson & Sam Blowes of Bit-Wizards

Host James sits down with Louis Erickson and Sam Blowes of Bit-Wizards for an exclusive interview.  Louis Erickson is the co-founder and COO, and Sam Blowes is the Director of Solution Consulting at Bit-Wizards–an award winning IT services provider based in Florida. Louis is a serial entrepreneur t...

Tracking Vending Subscriptions
SMB Community PodcastJune 20, 202418:0024.71 MB

Tracking Vending Subscriptions

1.) Notes On The News  Cybersecurity, AI, and now...M&A? We discuss our opinion on the next new hot topic of the techworld.  Also, Microsoft now backpedaling due to backlash on RECALL. Finally, Ken Patterson leaves PAX8 and now is heading to TODYL. --- 2.) The MSP Question of The Day  How do you tr...

VCISO Training and the Coolest Niche in SMB IT
SMB Community PodcastJune 13, 202430:4742.28 MB

VCISO Training and the Coolest Niche in SMB IT

Host Karl attended the ChannelPro Live event in Columbus, Ohio. He interviewed two folks who are doing some cool things.  Wayne Small from Australia is retooling himself and his business to take a new approach to the Virtual CISO Role. Rather than just take a few vendor-focus courses, or training b...

Determining Employee Compensation
SMB Community PodcastJune 06, 202430:1641.57 MB

Determining Employee Compensation

1.) MSP Question of The Week Employee Compenstion--How much is too much or too little? --- 2.) Notes on The News  Amy blog article – Financial Crimes Enforcement Network article Linkedin: https://nsitsp.org/news/financial-crimes-enforcement-network/ --- 3. Strategies for Local Businesses in Local M...

Employee Accountability for Subpar Performance
SMB Community PodcastMay 30, 202428:0938.67 MB

Employee Accountability for Subpar Performance

1.) MSP Question of The Week How do you hold employees accountable for subpar performance? --- 2.) James at SMB Techfest James kicked off the first session on the main stage by sharing how EOS can help your business scale. --- 3.) Notes on The News  Solar Flares / Auroras – will it cause disruption...

How To Purchase an MSP with No Money Down
SMB Community PodcastMay 23, 202418:2625.32 MB

How To Purchase an MSP with No Money Down

1.) The MSP Question of The Week How do you buy another MSP with no money down? --- 2.) Notes on The News Kaseya 365 subscription debuts at $3.99! https://www.channele2e.com/news/kaseya-365-subscription-debuts-at-3-99 Major Leadership Changes at PAX8, CEO steps aside... Pax8 has named Scott Chasin ...

Endpoint Detection and Response for the MacOS with Huntress
SMB Community PodcastMay 16, 202429:2540.4 MB

Endpoint Detection and Response for the MacOS with Huntress

Host Karl Palachuk interviews Wes Hutcherson and Stuart Ashenbrenner from Huntress on the challenges and (and victories) of securing macOS endpoints.  As you know, MacOS represents a growing percentage of the business device operating system market, outperforming both Linux and ChromeOS. Since this...

Banning Non-compete Agreements?
SMB Community PodcastMay 09, 202433:4846.41 MB

Banning Non-compete Agreements?

1.) MSP Question of the Week Should you ban Non-compete Agreements?  --- 2.) Notes on The News  Big Tech firms lost its dream status due to layoffs and instability: https://www.cnbc.com/2024/04/28/how-working-for-big-tech-lost-dream-job-status.html --- 3.) Five Minutes with A Smart Person - Bit-Wiz...

Do MSPs Prefer iPhones or Androids?
SMB Community PodcastMay 02, 202421:5430.08 MB

Do MSPs Prefer iPhones or Androids?

1.) MSP Question of The Week Which do you prefer: iPhone or Android? Is there a clear winner?  --- 2.) Notes on The News What are the current TOP Password Managers? https://www.tomsguide.com/us/best-password-managers,review-3785.html "Big Tech" censoring content...and other clickbait-y titles.  htt...

Charging for Onsite Travel?
SMB Community PodcastApril 25, 202418:0124.75 MB

Charging for Onsite Travel?

1.) The MSP Question of The Week  Should you charge for onsite travel?  And what's best--Price per seat or per device? --- 2.) Notes on The News  The FBI is warning consumers against using public phone charging stations in order to avoid exposing their devices to malicious software... ...Apple lose...

Dima Kumets of Huntress Labs
SMB Community PodcastApril 18, 202427:2437.62 MB

Dima Kumets of Huntress Labs

Host Karl caught up with Dima Kumets, Principal Product Manager at Huntress Labs focused on their Security Awareness Training product. It was an entertaining interview! This interview focuses on the Security Awareness Training product, which features a truly engaging way for end users to learn abou...

Reselling Copilot As A Service?
SMB Community PodcastApril 11, 202420:5228.65 MB

Reselling Copilot As A Service?

1.) MSP Question of The Week Is there an opportunity there for MSPs to resell consulting service around copilot? --- 2.) Notes on The News  Windows features disappearing in 2024:  https://www.pcworld.com/article/2285358/10-windows-features-disappear-soon-2024.html Google looking to purchase Hubspot...

Tracking MDF As a Small MSP
SMB Community PodcastApril 04, 202428:3939.34 MB

Tracking MDF As a Small MSP

1.) MSP Question of The Week Is it worth the time to track MDF/Rebates from your vendors partners if you are a small MSP? --- 2.) Notes on The News  April fool’s joke? Gmail announced 20 years ago today: https://www.pbs.org/newshour/nation/20-years-ago-people-thought-googles-gmail-launch-was-an-apr...

Should Remote Workers Return to The Office?
SMB Community PodcastMarch 28, 202440:1255.2 MB

Should Remote Workers Return to The Office?

Host Amy and James are back!  1.) MSP Question of The Week: Should you force remote workers back in to the office? And do workers prefer weekly, bi-weekly, or monthly payment? --- 3.) Notes on The News  N-able 2024 MSP Challenges and Opps – CEO article: https://www.channele2e.com/perspective/n-able...

Karl Palachuk at Channel Partners 2024
SMB Community PodcastMarch 21, 202429:4140.75 MB

Karl Palachuk at Channel Partners 2024

We follow Karl Palachuk as he makes his way through Channel Partners Expo 2024!    Thank you to our guests (in order): Dave Seibert of SMBTechFest  https://www.linkedin.com/in/daveseibert99 https://www.smbtechfest.com/index.asp   Michelle Ragusa McBain of Sonicwall  https://www.linkedin.com/in/mich...