Fox & Crow Group

Your MSP sales rep keeps getting stopped by reception, voicemail, or an intermediary. That doesn’t mean the call is over. Fox & Crow Group teaches your rep that that's where the call begins. Coach your rep to leave every blocked call with more information than they had when they started. Did they ge...

Problem #1 in our MSP Sales Coaching series is low or inconsistent sales activity. Our operating benchmark for a full-time outbound MSP sales rep is 100 dials a day. A brand-new rep should reach that standard by the end of their third week in the role. If your rep is below that number, inspect the c...

You hired an MSP sales rep. So why are you still rescuing every deal? Fox & Crow Group co-founder Carrie Richardson explains the 12 recurring MSP sales problems that leave managed service provider owners responsible for diagnosing failed deals, correcting sales behavior, and keeping opportunities mo...

Law firms using AI to boost efficiency might be losing money. When AI speeds up billable hours, fewer hours are logged, directly impacting revenue. #AIforMSPs #AIServiceDesk #AISales https://fixify.com https://foxcrowgroup.com/solutions/how-it-works/ https://foxcrowgroup.com/insights/matt-tomlinson-...

As token costs rise, so does the price of AI solutions. But for MSPs built with the right mindset, price points remain manageable and linear. Avoid the pitfalls of escalating AI expenses. #AIforMSPs #AIServiceDesk #AISales

Is that ticket closed? Ticket sentiment shifts from negative to neutral or positive based on customer feedback. See it move in real-time on our dashboard. #AIforMSPs #AIServiceDesk #AISales https://fixify.com https://foxcrowgroup.com/solutions/how-it-works/ https://foxcrowgroup.com/insights/matt-tom...

Starting with AI is easy, but managing and maintaining it is tough. Those who launched last year or this year are now facing significant upkeep. Without dedicated resources, many will soon seek new, managed AI solutions. #AIforMSPs #AIServiceDesk #AISales

Discover how AI revolutionized a law firm's billing, ensuring accurate revenue capture while maximizing time savings from AI solutions. See the practical impact of AI in professional services. #AIforMSPs #AIServiceDesk #AISales #LawFirmTech #MSP

Offshoring and automation are old news. AI is here, but why are so few MSPs embracing it? New tech is risky, and customer retention is king. But is the AI space finally battle-tested enough? #AIforMSPs #AIServiceDesk #AISales

AI in chat functions is poised for a major market shift. Currently in low adoption, expect a rapid swing to heavy use, followed by a necessary rebalancing. The peak of AI adoption for MSPs is yet to come, with stabilization likely next year. #AIforMSPs #AIServiceDesk #AISales

AI in the MSP space presents two distinct sales concepts: deploying AI solutions for clients by understanding their pain points and value creation, or MSPs consuming AI services to deliver to their end customers. This covers everything from ChatGPT and Claude deployments to setting up guardrails and...

The market is confused. Are you sure you know the difference between AI and automation? This video cuts through the noise to explain the crucial distinctions impacting MSP adoption. Learn what's truly AI and what's just automation. #AIforMSPs #AIServiceDesk #AISales https://fixify.com https://foxcro...

The gap between MSPs' local, human touch and AI implementation is widening. This video explores that disconnect, focusing solely on the core topic without external advice. #AIforMSPs #AIServiceDesk #AISales

Discover why leading MSPs discreetly harness AI. Focus shifts from technology to tangible results, outperforming rivals by leveraging intelligent solutions for service desks and sales. #AIforMSPs #AIServiceDesk #AISales

Once met with skepticism, cloud technology is now the driving force behind efficiency and effectiveness. See how embracing the cloud transformed operations, proving its indispensable value for modern businesses. The future of IT is here. #AIforMSPs #AIServiceDesk #AISales

Discover how AI is revolutionizing Managed Service Providers. Learn how top MSPs leverage AI for profitability and client delight. Dive into the future of IT solutions. #AIforMSPs #AIServiceDesk #AISales

Built for fluctuating AI token costs, this product ensures adaptability for MSPs. Explore how it works and its impact on AI service desks and sales. Dive into the future of AI solutions. #AIforMSPs #AIServiceDesk #AISales

Discover how Managed Service Providers (MSPs) transform into indispensable business advisors, guiding clients through effective technology integration and essential business model adaptations. #AIforMSPs #AIServiceDesk #AISales

AI can generate convincing yet completely false information – known as AI hallucination. This video breaks down the risks of AI without proper guardrails, explaining how these logical-yet-outlandish outputs can mislead. #AIforMSPs #AIServiceDesk #AISales

The narrative around AI is often dominated by job loss fears and apocalyptic visions. But the truth? Human oversight is paramount. This video cuts through the noise to show AI's true role. #AIforMSPs #AIServiceDesk #AISales