Jim Doyle Selling With a Servant Heart
Jim Doyle, the author of "Selling with a Servant Heart" and founder of JDA Media, shares his insights and experiences in a recent podcast wi...

Send us Fan Mail Doug Miller of Brightworks spent 15 years trying to fix his MSP's sales problem. Cold email blasts, LinkedIn programs, hired reps who couldn't prospect - everything, really. Then he found a process that actually worked. In this episode, host Carrie Richardson talks with Doug about w...
Send us Fan Mail How David Reid Sold His MSP for 8X (and Got a Decade of His Life Back) David Reid sold his business before he turned 50. That wasn't luck. It was the plan. He built Epic Information Solutions in Winnipeg back in 1995, rode the shift from break-fix to recurring revenue, and decided a...
Send us Fan Mail Matt Koenig Shares Winning MSP Event Strategies for New IT Channel Vendors Trade shows eat a huge chunk of a new vendor's marketing budget, and most of them get it wrong in the same handful of ways. This episode kicks off WIN's Fall 2026 relaunch with Matt Koenig, the channel sales ...
Send us Fan Mail Carrie Richardson and Ian Richardson host the WIN Podcast - What's Important Now? They are the co-founders of Fox & Crow Group, a software development company building growth platforms for MSP and IT channel businesses. Learn more at: Fox & Crow Group - the MSP Sales Process platfor...
Send us Fan Mail In this episode of the WIN Podcast, host Carrie Richardson sits down with Jennifer Roy to unpack how vendors can successfully connect with enterprise-grade managed service providers. Roy shares insights from her leadership at Nucleus Networks, a multi-location MSP within the Lyra Te...
Send us Fan Mail If you're heading to Pax8 Beyond—or any major MSP channel event—this episode is your tactical prep guide. Channel legend Len DiCostanzo joins host Carrie Richardson to share strategic insights from his 40+ years in the IT channel, including leadership roles at Autotask, Kaseya, and ...
Send us Fan Mail Rex Frank on the Process-Powered MSP: Why Heroics Aren’t a Strategy In this episode, Carrie Richardson sits down with Rex Frank, VP of PAX8 Academy, to unpack the real reasons most MSPs stall out. From the dangers of hero culture to the strategic misuse of vCIOs, Rex shares decades ...
Send us Fan Mail Join channel veteran Nick Wolf as he shares MSP event engagement strategies with Carrie Richardson from Fox & Crow Group. Learn how Nick's career progressed from sales intern at Datto (Nick was employee 17 at Datto...) through to his current role with Cork. Nick shares his pre-event...
Send us Fan Mail Winning Through Strategic Partnerships with Eric Roach of Dropsuite In this episode of the WIN Podcast, host Carrie Richardson sits down with Eric Roach, SVP of Global Sales and Marketing at Dropsuite, to explore how strategic partnerships can supercharge growth. With PAX8 Beyond on...
Send us Fan Mail Carrie Richardson and Ian Richardson host the WIN Podcast - What's Important Now? They are the co-founders of Fox & Crow Group, a software development company building growth platforms for MSP and IT channel businesses. Learn more at: Fox & Crow Group - the MSP Sales Process platfor...
Send us Fan Mail ( https://www.buzzsprout.com/1986903/fan_mail/new) Doug Miller of Brightworks spent 15 years trying to fix his MSP's sales problem. Cold email blasts, LinkedIn programs, hired reps who couldn't prospect - everything, really. Then he found a process that actually worked. In this epis...
Doug Miller of Brightworks spent 15 years and hundreds of thousands of dollars trying to crack MSP sales — cold email blasts, LinkedIn "networking" programs, hired reps who couldn't prospect — before building a real, repeatable sales process with Fox & Crow's MSP Sales Coaching. In this episode of W...
Carrie Richardson explains the complexities of MSP sales and why doing the exact same things in the exact same markets might not lead to the desired outcomes. Learn more about MSP sales on the Fox & Crow Group blog: https://foxcrowgroup.com/insights/
Send us Fan Mail ( https://www.buzzsprout.com/1986903/fan_mail/new) How David Reid Sold His MSP for 8X (and Got a Decade of His Life Back) David Reid ( https://www.linkedin.com/in/davidwilsonreid/) sold his business before he turned 50. That wasn't luck. It was the plan. He built Epic Information So...
David Reid sold his MSP for just over 8X, two years ahead of his own schedule. In this episode of WIN, he breaks down the nine-step framework he used to plan that exit years in advance: figuring out his why, calculating the valuation gap, choosing a strategic buyer over a legacy exit, and fixing the...
How do I categorize leads? A-leads want immediate engagement ('Call me! I want a demo!'). B-leads know us but aren't ready. C-leads are new contacts. We must approach each group differently after the show. #MSPsales #MSPmarketing #FoxAndCrowGroup
I go to a show and it stinks, I didn't get anything out of it. That's because you were expecting leads out of a branding show or you were expecting branding out of something that you should have just expected leads out of. Helping them understand what shows to attend for what reason. What should you...
Most new IT channel vendors lose money at trade shows before they ever get to the booth. Matt Koenig breaks down exactly where that budget goes wrong. Matt Koenig, founder of White Tiger Consulting, joins Carrie Richardson on WIN (What's Important Now) as the show returns after a one-year hiatus. Ma...
Send us Fan Mail ( https://www.buzzsprout.com/1986903/fan_mail/new) Matt Koenig Shares Winning MSP Event Strategies for New IT Channel Vendors Trade shows eat a huge chunk of a new vendor's marketing budget, and most of them get it wrong in the same handful of ways. This episode kicks off WIN's Fall...
Jim Doyle, the author of "Selling with a Servant Heart" and founder of JDA Media, shares his insights and experiences in a recent podcast wi...
Navigating the turbulent waters of entrepreneurship and cybersecurity requires a captain with unwavering determination and a strategic minds...


