Pax8 TSP Talk

Pax8 TSP Talk

Hosted by James Davis the Director of Academy Academy at Pax8 APAC, this is a Podcast for Technology Solutions Partners in the APAC region to hear from subject matter experts across all areas of technology to help Business Owners look into the future and grow their businesses, improve efficiencies and reduce their risk.
TSP Talk Ep57. Understanding Finance
Pax8 TSP TalkAugust 29, 2024
57
00:41:5238.33 MB

TSP Talk Ep57. Understanding Finance

James Davis the Director of the Pax8 Academy in Asia hosts Michelle Kvello from Lantern Partners to discuss the importance of taking a forward looking view at your finances Michelle talks us through what a CFO should be doing, the fundamentals that need to be in place to allow you to start controll...

TSP Talk Ep56. The Opportunity of Change
Pax8 TSP TalkAugust 07, 2024
56
00:44:5641.14 MB

TSP Talk Ep56. The Opportunity of Change

James Davis the Director of the Pax8 Academy in Asia hosts Phuong Tran from Mantria Consulting to discuss Change Management and Digital Transformation by explaining to us key concepts. Phuong talks us through the models and frameworks of Change Management in a very pragmatic way so that we can take...

TSP Talk Ep55. Privacy Laws: What Small Businesses Need to Know
Pax8 TSP TalkJuly 23, 2024
55
00:39:1135.87 MB

TSP Talk Ep55. Privacy Laws: What Small Businesses Need to Know

James Davis the Director of the Pax8 Academy in Asia hosts Mel Story from Pax8 to discuss the upcoming Privacy Acts in Australia and how Privacy Acts impact partners and their clients around the region. Mel talks us through the key considerations and the need for us to be on top of legislation so t...

TSP Talk Ep54. Small Business Survival: HR Risks!
Pax8 TSP TalkMay 07, 2024
54
00:38:2935.24 MB

TSP Talk Ep54. Small Business Survival: HR Risks!

James Davis the Director of the Pax8 Academy in Asia hosts Karen Hillen from Your HR Expert to discuss the importance of implementing HR best practices in your business. Karen talks us through the practical things we need to have in place in our business to not only mitigate risk of issues that cou...

TSP Talk Ep14. Expanding Into New Markets
Pax8 TSP TalkMay 01, 2024
14
00:41:5638.4 MB

TSP Talk Ep14. Expanding Into New Markets

James Davis the Director of the Pax8 Academy in Asia hosts Brendan Ritchie from Lightwire to discuss what it takes to expand into a new market Brendan talks us through the mistakes that were made and what he would do differently from the lessons he learned. He talks us through what was successful s...

TSP Talk Ep53. Soft Skills: Small Company Game-Changers!
Pax8 TSP TalkMay 01, 2024
53
00:37:0433.95 MB

TSP Talk Ep53. Soft Skills: Small Company Game-Changers!

James Davis the Director of the Pax8 Academy in Asia hosts Catherine Harris from Project Roar to discuss how important it is to develop the soft skills of your team. Catherine talks us through how lots of team members are getting stuck in their careers which is not only impacting our organisations,...

TSP Talk Ep52. Lock in Revenue: Mastering Subscription Leakage Prevention!
Pax8 TSP TalkApril 21, 2024
52
00:44:0940.43 MB

TSP Talk Ep52. Lock in Revenue: Mastering Subscription Leakage Prevention!

James Davis the Director of the Pax8 Academy in Asia hosts Adam Ross from CloudOlive to discuss one of the major causes of revenue leakage that is eating into our bottom line. Adam talks us through the 2 major problems we have when it comes to managing SaaS and other recurring costs/revenue so that...

TSP Talk Ep51. Crisis Planning Essentials: Scaling for Your Organisation
Pax8 TSP TalkApril 16, 2024
51
00:45:2741.62 MB

TSP Talk Ep51. Crisis Planning Essentials: Scaling for Your Organisation

James Davis the Director of the Pax8 Academy in Asia hosts Allan Briggs from Crisis Shield to discuss the need for all organisations to proactively plan for a crisis whether that be for a cyber incident, act of nature or employee created to reduce the negative impacts to our organisations. Allan ta...

TSP Talk Ep50. Modernising Our Approach To Servicing & Interacting With Our Clients
Pax8 TSP TalkApril 10, 2024
50
00:41:1037.7 MB

TSP Talk Ep50. Modernising Our Approach To Servicing & Interacting With Our Clients

James Davis the Director of the Pax8 Academy in Asia hosts Matt Linn from Thread to discuss the evolution of servicing and interacting with our clients to deliver more efficient and better client experiences. Matt talks us through how the needs of clients have changed as technology has evolved ...

TSP Talk Ep49. Identifying Risks and Understanding Risk Management for Clients
Pax8 TSP TalkApril 03, 2024
49
00:41:1337.75 MB

TSP Talk Ep49. Identifying Risks and Understanding Risk Management for Clients

James Davis the Director of the Pax8 Academy in Asia hosts Andrew Lawrence from de.iterate to discuss the concept of Risk Management so that we can understand how to apply it in our conversations with clients and how we manage our practicesAndrew talks us through how Risk Management is not just a ...

TSP Talk Ep48. Embracing Modern Business Communications Technology
Pax8 TSP TalkMarch 27, 2024
48
00:40:3037.08 MB

TSP Talk Ep48. Embracing Modern Business Communications Technology

James Davis the Director of the Pax8 Academy in Asia hosts George Bardissi from bvoip to discuss the opportunities for Partners to take on modern communications as an offering in their business. George talks us through how our mindsets are stuck on how things were in the past and not how our Cl...

TSP Talk Ep47. Understanding the Internal IT Team's Perspective
Pax8 TSP TalkMarch 20, 2024
47
00:45:4941.96 MB

TSP Talk Ep47. Understanding the Internal IT Team's Perspective

James Davis the Director of the Pax8 Academy in Asia hosts James Gander from Gander Service Management to discuss Internal IT Teams and their interactions with Technology Partners James talks us through how IT Teams operate and what they are responsible with and what their expectations are of exter...

TSP Talk Ep46. Elevate Your Conversations to the C-Suite and Board Levels
Pax8 TSP TalkMarch 13, 2024
46
00:39:4036.32 MB

TSP Talk Ep46. Elevate Your Conversations to the C-Suite and Board Levels

James Davis the Director of the Pax8 Academy in Asia hosts Danni Munro Australian Country Manager from Pax8 to talk about what C-Suite staff and Board members need from you as a Technology Partner Danni shares her experience selling and working with C-Suite staff and Board members giving us pra...

TSP Talk Ep45. Planning and Accountability Equals Success
Pax8 TSP TalkMarch 06, 2024
45
00:41:2637.93 MB

TSP Talk Ep45. Planning and Accountability Equals Success

James Davis the Director of the Pax8 Academy in Asia hosts Reyan Fernando from Growth Intelligence to discuss the importance of strategic planning Reyan talks us through how structure planning and accountability rhythms drive increased business success by helping us create clarity. He discusses th...

TSP Talk Ep44. AI Governance & Secure Implementations
Pax8 TSP TalkFebruary 28, 2024
44
00:46:0042.13 MB

TSP Talk Ep44. AI Governance & Secure Implementations

James Davis the Director of the Pax8 Academy in Asia hosts Michael Silva from Emely AI to talk through the concepts of AI Governance Michael explains the need for us to securely implement AI solutions which requires us to understand data governance practices and elevate ourselves from the infra...

TSP Talk Ep43. Finding and Recruiting the Right Talent
Pax8 TSP TalkFebruary 21, 2024
43
00:39:2636.11 MB

TSP Talk Ep43. Finding and Recruiting the Right Talent

James Davis the Director of the Pax8 Academy in Asia hosts Dean Ellis from Rec4Tech to talk about modern recruitment Dean explains what we are getting wrong when it comes to recruitment and how to think about building out an employee value prop to attract talent and then a process to recruit an...

TSP Talk Ep42. The Importance of Measuring Your Client Experience
Pax8 TSP TalkFebruary 14, 2024
42
00:37:5234.68 MB

TSP Talk Ep42. The Importance of Measuring Your Client Experience

James Davis the Director of the Pax8 Academy in Asia hosts Stephen Spiegel from CrewHu to talk through the concepts of measuring client experience Stephen explains what CSAT and NPS actually and why they are important, then dives deeply into what levers are behind the numbers to learn and impro...

TSP Talk Ep41. Elevating Your Business With Vendor/Disti Partnerships
Pax8 TSP TalkFebruary 07, 2024
41
00:47:1243.22 MB

TSP Talk Ep41. Elevating Your Business With Vendor/Disti Partnerships

James Davis the Director of the Pax8 Academy in Asia hosts Desmond Russell from Partner Elevate to talk through the opportunities that are created through partnerships with Vendors and Distributors Des explains how we are more in control of our destinies than we think we are. He outlines how Ve...

TSP Talk Ep40. Growing and Nurturing Young Talent
Pax8 TSP TalkJanuary 31, 2024
40
00:43:3739.95 MB

TSP Talk Ep40. Growing and Nurturing Young Talent

James Davis the Director of the Pax8 Academy in Asia hosts Dan Brockwell from Earlywork to talk through the opportunities and challenges of Gen Z staff Dan challenges us on our misconceptions of the youngest generation in our workforce and helps us understand how to set them up for success in o...

TSP Talk Ep39. Cyber Insurance from a Client's Perspective
Pax8 TSP TalkJanuary 17, 2024
39
00:36:4033.58 MB

TSP Talk Ep39. Cyber Insurance from a Client's Perspective

James Davis the Director of the Pax8 Academy in Asia hosts Andrew Brett from Infosure to talk through cybersecurity insurance from a client's perspective Andrew shares with us insights on to why cybersecurity insurance uptake is so low, what is happening in the industry and how you can bett...